Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
Loews Arlington Hotel and Convention Center is a premier, state-of-the-art full-service resort and meetings destination located in the vibrant sports and entertainment district that connects Dallas and Fort Worth, Texas. As one of the most sought-after venues in the region, this expansive 888-room hotel is ideally situated between two iconic sports stadiums: Globe Life Field, home of the 2023 World Series Texas Rangers, and AT&T Stadium, home of the Dallas Cowboys. The hotel is designed to cater to a diverse clientele, ranging from large group events and conventions to families seeking an exceptional getaway experience. Its extensive amenities include five... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior experience in housekeeping or custodial roles preferred
- Ability to perform extensive physical activities including standing, walking, lifting up to 150 pounds, bending, stooping throughout the shift
- Ability to work flexible hours including weekends and holidays
- Basic proficiency in English
- Must maintain personal grooming and uniform standards
- Must have good interpersonal and guest service skills
- Ability to follow instructions and hotel policies
- Commitment to safety and teamwork
Job Qualifications
- Previous housekeeping or cleaning experience an asset
- Ability to work effectively as part of a team
- Basic English language skills
- Customer-service oriented with excellent hospitality skills
- Willingness to work flexible schedules including weekends and holidays
- Ability to follow safety standards and procedures
- Good communication skills for radio use and guest interaction
Job Duties
- Report to work as scheduled in proper uniform
- Maintain a friendly positive attitude ensuring positive guest experience
- Follow all policies and procedures set by housekeeping
- Communicate properly using radio etiquette
- Respond and close requests using radio communication
- Assist room attendants by emptying trash and soiled linen
- Maintain cleanliness of public restrooms, lobby, elevators, stairwells, ice machine areas, and hallways
- Handle guests with excellent guest relations skills
- Clean back-of-house windows as needed
- Vacuum guest hallways daily
- Use proper cleaning chemicals according to procedures
- Attend all departmental meetings as scheduled
- Perform duties efficiently and timely
- Maintain and organize linen closets
- Bring trash to compactor at the end of the day
- Wash guest room glassware and deliver to linen closets
- Bring dirty glassware to housekeeping at end of shift
- Perform other duties consistent with company policies
- Notify supervisors promptly of problems or unusual matters
- Be polite, friendly, and helpful to guests, management, and team members
- Attend all hotel meetings and training sessions
- Maintain cleanliness and good condition of equipment and work area
- Execute emergency procedures per hotel standards
- Comply with safety regulations and hotel policies
- Recycle whenever possible
- Stay current with hotel information and changes
- Promote and apply teamwork skills
- Adhere to uniform and grooming standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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