Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Potential for advancement
Job Description
Loews Arlington Hotel and Convention Center is a premier full-service resort and meeting destination located in the vibrant sports and entertainment district between Dallas and Fort Worth. This state-of-the-art hotel caters to a wide variety of guests, including large groups and families seeking a world-class experience. The hotel is uniquely positioned near iconic venues such as Globe Life Field, home of the 2023 World Series Texas Rangers, and AT&T Stadium, home of the Dallas Cowboys. Featuring 888 guest rooms, the resort offers an array of amenities including five distinctive restaurants and lounges, two pools with an authentic sandy beach, private... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in housekeeping or similar role preferred
- Ability to stand, walk, and perform physical tasks for extended periods
- Ability to lift and carry heavy items up to 150 pounds
- Basic English language proficiency
- Good communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Commitment to following hotel policies and safety procedures
- Must wear proper uniform and maintain grooming standards
- Ability to handle guest interactions politely and professionally
Job Qualifications
- Previous housekeeping experience an asset
- Ability to work as part of a dynamic quality-driven team
- Basic English language skills
- Excellent customer service and hospitality skills
- Ability to follow instructions and use cleaning chemicals safely
- Strong communication skills
- Able to work flexible schedules including weekends and holidays
- Physical stamina to handle standing, walking, lifting, and bending during shifts
- Comfortable with lifting items weighing up to 150 pounds repeatedly
Job Duties
- Report to work as scheduled in proper uniform
- Maintain a friendly positive attitude ensuring positive guest experience
- Follow and adhere to all housekeeping policies and procedures
- Use proper etiquette when communicating over radio
- Respond to and close guest requests using radio communication
- Assist room attendants with emptying trash and soiled linen
- Maintain cleanliness in public restrooms, hotel lobbies, ashtrays, elevators, ice machine areas, stairwells, building entrances, and hallways
- Demonstrate excellent guest relations skills when interacting with guests
- Clean back-of-the-house windows as needed
- Vacuum guest hallways daily
- Use proper chemicals for cleaning following departmental procedures
- Attend all scheduled departmental meetings
- Perform duties in a timely and efficient manner
- Maintain linen closets clean, stocked and organized
- Dispose of trash properly, bringing it to the compactor at end of day
- Wash guest room glassware and deliver to linen closets
- Bring dirty glassware to housekeeping at shift end
- Perform additional duties as assigned by management
- Notify supervisors promptly of any issues or unusual matters
- Practice politeness and friendliness to guests, management, and team members
- Attend hotel meetings and training sessions
- Maintain cleanliness and good condition of equipment and work area
- Follow emergency procedures per hotel standards
- Comply with safety regulations and hotel policies
- Promote recycling efforts
- Stay current with hotel information and changes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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