Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Team-oriented environment
flexible scheduling
Job Description
Loews New Orleans Hotel, situated in the vibrant and culturally rich Warehouse District of New Orleans, represents an iconic blend of southern charm, luxury, and comfort. Nestled in the heart of the Big Easy, the hotel proudly embraces the legacy of Tennessee Williams and the rich cultural fabric that defines New Orleans. As a luxury hotel, Loews New Orleans offers guests an extraordinary experience featuring elegant accommodations, upscale amenities, and exceptional service. The hotel is committed to providing a welcoming and memorable environment that showcases the unique history and character of New Orleans while delivering modern comfort and convenience.
The role of Public Area Attendant at Loews New Orleans Hotel is essential to maintaining the immaculate standards and inviting ambiance expected by guests. This position involves the thorough cleaning and upkeep of all public guest room areas, contributing directly to positive guest experiences and overall hotel reputation. The Public Area Attendant works closely with the Housekeeping Department to ensure cleanliness and safety throughout high-traffic areas such as lobbies, elevators, public restrooms, stairwells, and hotel entrances. This role requires an individual who is attentive to detail, motivated, and able to promote a positive atmosphere through excellent guest relations skills.
This is a full-time position where punctuality, adherence to uniform standards, and teamwork are crucial. The Public Area Attendant operates within a dynamic, quality-driven team dedicated to maintaining the hotel's brand standards and guest satisfaction. Responsibilities include handling requests promptly, using proper cleaning chemicals safely, and supporting room attendants with duties such as trash removal and linen management. The position is physically demanding and requires extensive standing, walking, lifting, and bending, making physical stamina and compliance with safety regulations necessary. The attendant must also demonstrate professionalism by attending departmental meetings and training sessions, complying with company policies, and maintaining equipment and supplies in excellent condition.
The hotel values eco-conscious practices such as recycling and expects the Public Area Attendant to assist with these efforts. Communication skills are important for effective teamwork and guest interaction, including professional radio etiquette and timely reporting of any issues or unusual occurrences. The job also emphasizes hospitality skills and a customer-service orientation to enhance the guest experience. Working at Loews New Orleans offers the opportunity to be part of a storied institution in one of America’s most historic cities, contributing to an environment that blends cultural heritage with modern luxury hospitality. This role is ideal for enthusiastic individuals who thrive in fast-paced environments and take pride in maintaining high standards of cleanliness and service in a prestigious hotel setting.
The role of Public Area Attendant at Loews New Orleans Hotel is essential to maintaining the immaculate standards and inviting ambiance expected by guests. This position involves the thorough cleaning and upkeep of all public guest room areas, contributing directly to positive guest experiences and overall hotel reputation. The Public Area Attendant works closely with the Housekeeping Department to ensure cleanliness and safety throughout high-traffic areas such as lobbies, elevators, public restrooms, stairwells, and hotel entrances. This role requires an individual who is attentive to detail, motivated, and able to promote a positive atmosphere through excellent guest relations skills.
This is a full-time position where punctuality, adherence to uniform standards, and teamwork are crucial. The Public Area Attendant operates within a dynamic, quality-driven team dedicated to maintaining the hotel's brand standards and guest satisfaction. Responsibilities include handling requests promptly, using proper cleaning chemicals safely, and supporting room attendants with duties such as trash removal and linen management. The position is physically demanding and requires extensive standing, walking, lifting, and bending, making physical stamina and compliance with safety regulations necessary. The attendant must also demonstrate professionalism by attending departmental meetings and training sessions, complying with company policies, and maintaining equipment and supplies in excellent condition.
The hotel values eco-conscious practices such as recycling and expects the Public Area Attendant to assist with these efforts. Communication skills are important for effective teamwork and guest interaction, including professional radio etiquette and timely reporting of any issues or unusual occurrences. The job also emphasizes hospitality skills and a customer-service orientation to enhance the guest experience. Working at Loews New Orleans offers the opportunity to be part of a storied institution in one of America’s most historic cities, contributing to an environment that blends cultural heritage with modern luxury hospitality. This role is ideal for enthusiastic individuals who thrive in fast-paced environments and take pride in maintaining high standards of cleanliness and service in a prestigious hotel setting.
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in housekeeping or hotel environment preferred
- Ability to work a flexible schedule including weekends and holidays
- Must be able to stand, walk, push, stoop, bend and lift up to 150 pounds repetitively during entire shift
- Must have close vision, distance vision, peripheral vision and depth perception
- Strong communication and interpersonal skills
- Must be customer-service orientated and professional
- Ability to comply with safety, uniform and grooming standards
- Ability to respond promptly to complaints and requests
Job Qualifications
- Previous housekeeping or cleaning experience is an asset
- Able to work as part of a dynamic quality-driven team
- Basic English language skills
- Customer-service orientated with excellent hospitality skills
- Ability to follow instructions and hotel procedures
- Ability to communicate effectively with guests and team members
- Willingness to attend training and meetings
- Physically capable to perform extensive standing, walking, lifting and bending
Job Duties
- Report to work as scheduled in proper uniform according to company standards
- Maintain a friendly positive attitude ensuring positive guest experience and recognition of returning guests
- Follow and adhere to all Housekeeping Department policies and procedures
- Use proper etiquette when communicating over the radio
- Respond, follow and close HotSOS and other requests assigned via Rexx radio
- Assist room attendants by emptying trash and soiled linen from housekeeping carts
- Maintain cleanliness in public restrooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrances and hallways
- Demonstrate excellent guest relations skills
- Clean back-of-the-house windows as needed
- Vacuum guest hallways daily
- Use proper chemicals according to department procedures
- Attend all departmental meetings as scheduled
- Perform duties in a timely and efficient manner
- Maintain linen closets clean, stocked and organized
- Remove trash to compactor at end of day
- Wash guest room glassware and deliver to linen closets
- Bring dirty glassware to housekeeping at end of shift
- Perform all other duties as directed by management consistent with company policies
- Promptly notify supervisors of problems or unusual matters
- Be polite, friendly and helpful to guests, management, and team members
- Attend appropriate hotel meetings and training
- Maintain cleanliness and excellent condition of equipment and work area
- Execute emergency procedures per hotel standards
- Comply with safety regulations and procedures
- Comply with hotel policies and rules
- Recycle whenever possible
- Stay current with hotel information and changes
- Promote teamwork skills at all times
- Notify appropriate individuals promptly of problems or unusual matters
- Adhere to hotel uniform and grooming standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
