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Housekeeping Houseperson

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.00 - $14.25
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

The Cooper is a distinguished luxury hotel known for its commitment to providing an exceptional guest experience characterized by sophistication, comfort, and impeccable service. As part of the hospitality industry, The Cooper strives to maintain the highest standards of cleanliness and attention to detail throughout its premises, ensuring that every guest enjoys a refined and welcoming environment. This establishment is dedicated to fostering an inclusive and professional workplace, emphasizing equal employment opportunities and compliance with all applicable laws and regulations. The Cooper offers a dynamic work environment where team members collaborate to uphold the hotel’s prestigious reputation and deliver superior service to every visitor.

The role of Housekeeping Houseperson at The Cooper is a vital position within the housekeeping team, designed to support room attendants and contribute directly to the seamless operation of housekeeping services. This full-time position involves maintaining the cleanliness and organization of guest and public areas, restocking supplies, and promptly responding to the needs of both guests and team members. The Housekeeping Houseperson plays an essential role in ensuring that every area of the hotel reflects the luxury standards for which The Cooper is renowned. Key responsibilities include assisting room attendants by delivering and retrieving linens, amenities, and cleaning supplies, maintaining cleanliness in hallways, elevators, back-of-house areas, and service closets, and removing trash, soiled linens, and room service items discreetly and efficiently.

In addition, this role demands the ability to support special events, manage lost and found items with care, and communicate effectively to report maintenance issues or safety hazards. A successful candidate will exhibit reliability, strong attention to detail, and a professional appearance, contributing directly to an environment that promotes guest satisfaction and operational excellence. The Cooper values flexibility, requiring this role to accommodate evening, weekend, and holiday shifts to meet the evolving needs of the hotel and its guests.

This opportunity at The Cooper is ideal for individuals with previous housekeeping or janitorial experience within a luxury or high-volume hospitality setting who seek a career that challenges them to deliver quality and efficiency consistently. The physical demands of the role include lifting and moving items weighing at least 30 pounds, standing or walking for extended periods, and effective communication skills facilitated by good hearing and interpersonal abilities. Joining The Cooper as a Housekeeping Houseperson means becoming part of a dedicated team that emphasizes teamwork, professional growth, and the pursuit of excellence in all aspects of hospitality service.

Job Requirements

  • Ability to lift, push, and pull heavy items and stand or walk for extended periods
  • Must be able to lift equipment, supplies, etc. of at least 30 pounds
  • Must be able to resolve problems, handle conflict, and make effective decisions under pressure
  • Good hearing is necessary for effective communication with colleagues, guests, and stakeholders
  • Available to work varied shifts including nights, weekends, and holidays

Job Qualifications

  • Previous experience in housekeeping or janitorial services within a luxury or high-volume hospitality environment preferred
  • Good communication and interpersonal skills
  • Strong attention to detail and commitment to maintaining luxury standards
  • Professional appearance and demeanor
  • Ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Assist room attendants by delivering and retrieving linens, amenities, cleaning supplies, and caddies
  • Ensure hallways, elevators, back-of-house areas, and service closets are clean, tidy, and well-stocked at all times
  • Remove trash, soiled linens, and room service items from guest floors promptly and discreetly
  • Respond to housekeeping and guest service requests in a timely and professional manner
  • Monitor and report any maintenance issues, safety hazards, or damage to property
  • Handle lost and found items with care and in accordance with hotel procedures
  • Support setup and breakdown of special events, guest room preparations for VIPs, and other operational needs as assigned
  • Assist in other areas as needed

Job Criteria

Experience

Mid Level (3-7 years)


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