
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment
Job Description
Loews Coral Gables Hotel is a distinguished luxury hotel located in the vibrant Coral Gables area, just four blocks from the iconic Miracle Mile. Featuring 242 guestrooms, including 23 elegantly designed suites, the hotel offers visitors a refined and comfortable stay with extensive amenities tailored for both leisure and business travelers. The property features 30,000 square feet of flexible indoor and outdoor meeting spaces, an expansive 9th-floor pool deck perfect for relaxation, and four Miami-inspired dining outlets that capture the local flavor and culture. As the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development, Loews... Show More
Job Requirements
- Able to stand extensively
- Able to walk extensively
- Able to lift and bend frequently
- Able to push, stand, stoop, bend and lift up to 150 pounds repetitively during entire shift
- Able to work flexible schedule including weekends and holidays
- Basic English language skills
- Customer-service orientation
- Able to perform physical duties such as stooping, kneeling, crouching, and crawling
- Ability to use listening and communication skills effectively
- Close vision, distance vision, peripheral vision and depth perception abilities required
Job Qualifications
- Previous experience an asset
- Able to work as part of a dynamic quality-driven team
- Basic English language skills
- Must be customer-service oriented
- Excellent hospitality skills
- Able to work a flexible schedule including weekends and holidays
Job Duties
- Reports to work as scheduled in proper uniform in accordance with the company's personal appearance standards
- Consistently maintains a friendly positive attitude that ensures positive guest experience and recognition of returning guests
- Follows and adheres to all policies and procedures as set forth by the Housekeeping Department
- Uses proper etiquette when communicating over the radio
- Responds, follows and closes HotSOS and other requests when assigned by proper usage of Rexx radio
- Helps room attendants by emptying trash and soiled linen from housekeeping carts
- Maintains cleanliness of public restrooms, hotel lobbies, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrances and hallways
- Handles guests with excellent guest relations skills
- Cleans back-of-the-house windows as needed
- Vacuums guest hallways daily
- Uses proper chemicals when cleaning according to departmental procedures
- Attends all departmental meetings as scheduled
- Performs all duties in a timely and efficient manner
- Maintains linen closets clean, stock and organized
- Brings trash to compactor at the end of the day
- Washes guest room glassware and delivers it to linen closets
- Brings dirty glassware to housekeeping at end of shift
- Performs other duties as directed by management consistent with policies and procedures
- Notifies immediate supervisors promptly about all significant problems or unusual matters
- Polite, friendly and helpful to guests, management and team members
- Attends all appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Executes emergency procedures in accordance with hotel standards
- Complies with safety regulations and procedures
- Complies with hotel policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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