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Housekeeping Houseperson

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment

Job Description

Loews Coral Gables Hotel is a distinguished luxury hotel located in the vibrant Coral Gables area, just four blocks from the iconic Miracle Mile. Featuring 242 guestrooms, including 23 elegantly designed suites, the hotel offers visitors a refined and comfortable stay with extensive amenities tailored for both leisure and business travelers. The property features 30,000 square feet of flexible indoor and outdoor meeting spaces, an expansive 9th-floor pool deck perfect for relaxation, and four Miami-inspired dining outlets that capture the local flavor and culture. As the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development, Loews... Show More

Job Requirements

  • Able to stand extensively
  • Able to walk extensively
  • Able to lift and bend frequently
  • Able to push, stand, stoop, bend and lift up to 150 pounds repetitively during entire shift
  • Able to work flexible schedule including weekends and holidays
  • Basic English language skills
  • Customer-service orientation
  • Able to perform physical duties such as stooping, kneeling, crouching, and crawling
  • Ability to use listening and communication skills effectively
  • Close vision, distance vision, peripheral vision and depth perception abilities required

Job Qualifications

  • Previous experience an asset
  • Able to work as part of a dynamic quality-driven team
  • Basic English language skills
  • Must be customer-service oriented
  • Excellent hospitality skills
  • Able to work a flexible schedule including weekends and holidays

Job Duties

  • Reports to work as scheduled in proper uniform in accordance with the company's personal appearance standards
  • Consistently maintains a friendly positive attitude that ensures positive guest experience and recognition of returning guests
  • Follows and adheres to all policies and procedures as set forth by the Housekeeping Department
  • Uses proper etiquette when communicating over the radio
  • Responds, follows and closes HotSOS and other requests when assigned by proper usage of Rexx radio
  • Helps room attendants by emptying trash and soiled linen from housekeeping carts
  • Maintains cleanliness of public restrooms, hotel lobbies, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrances and hallways
  • Handles guests with excellent guest relations skills
  • Cleans back-of-the-house windows as needed
  • Vacuums guest hallways daily
  • Uses proper chemicals when cleaning according to departmental procedures
  • Attends all departmental meetings as scheduled
  • Performs all duties in a timely and efficient manner
  • Maintains linen closets clean, stock and organized
  • Brings trash to compactor at the end of the day
  • Washes guest room glassware and delivers it to linen closets
  • Brings dirty glassware to housekeeping at end of shift
  • Performs other duties as directed by management consistent with policies and procedures
  • Notifies immediate supervisors promptly about all significant problems or unusual matters
  • Polite, friendly and helpful to guests, management and team members
  • Attends all appropriate hotel meetings and training sessions
  • Maintains cleanliness and excellent condition of equipment and work area
  • Executes emergency procedures in accordance with hotel standards
  • Complies with safety regulations and procedures
  • Complies with hotel policies and rules
  • Recycles whenever possible
  • Remains current with hotel information and changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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