Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
Loews Coral Gables Hotel is an upscale hotel located in the vibrant city of Coral Gables, Florida. The hotel features 242 well-appointed guestrooms, including 23 beautifully designed suites, providing guests with luxurious and comfortable accommodations. With its expansive 30,000 square feet of flexible indoor and outdoor meeting space, the hotel caters to a variety of events, from business conferences to social gatherings. The property also boasts a stunning 9th-floor pool deck that offers a relaxing environment with spectacular views. Guests can enjoy four Miami-inspired dining outlets, offering a diverse culinary experience that reflects the local culture and flavors. Strategically situated... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience preferred
- Ability to stand, walk, lift and bend extensively
- Physical ability to push, stand, stoop, bend and lift items weighing up to 150 pounds repetitively during entire shift
- Must be able to work flexible shifts including weekends and holidays
- Excellent communication and interpersonal skills
- Ability to follow instructions and safety protocols
- Must be well-groomed and adhere to uniform standards
Job Qualifications
- Previous experience an asset
- Ability to work as part of a dynamic quality-driven team
- Basic English language skills
- Customer-service oriented with excellent hospitality skills
- Ability to work flexible schedule including weekends and holidays
Job Duties
- Report to work as scheduled in proper uniform in accordance with company appearance standards
- Maintain a friendly positive attitude ensuring a positive guest experience and recognizing returning guests
- Follow and adhere to all Housekeeping department policies and procedures
- Communicate properly over the radio
- Respond to and close guest requests using HotSOS and radio systems
- Assist room attendants by emptying trash and soiled linen from carts
- Maintain cleanliness of public restrooms, hotel lobbies, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrances, and hallways
- Handle guest interactions with excellent guest relations skills
- Clean back-of-the-house windows as needed
- Vacuum guest hallways daily
- Use proper cleaning chemicals as described by department procedures
- Attend departmental meetings as scheduled
- Perform duties in a timely and efficient manner
- Maintain linen closets clean, stocked, and organized
- Dispose of trash to the compactor at end of the day
- Wash guest room glassware and deliver to linen closets
- Return dirty glassware to housekeeping at shift end
- Perform additional duties as directed by management consistent with company policies
- Notify supervisors promptly of issues or unusual matters
- Be polite, friendly, and helpful to guests, management, and team members
- Attend all appropriate hotel meetings and training sessions
- Maintain cleanliness and proper condition of equipment and work area
- Execute emergency procedures according to hotel standards
- Comply with safety regulations and hotel policies
- Recycle when possible
- Stay current with hotel information and changes
- Promote teamwork skills at all times
- Comply with hotel uniform and grooming standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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