Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
fitness center access
Career development opportunities
Job Description
Loews Arlington Hotel and Convention Center stands as a premier, state-of-the-art, full-service meetings and resort destination located in the heart of the vibrant sports and entertainment district between Dallas and Fort Worth. Known for hosting groups of all sizes and catering to families seeking a world-class experience, this expansive 888-room resort uniquely offers one of the most dynamic stay-and-play atmospheres in the region. The hotel's strategic location near iconic sports venues such as Globe Life Field, home to the 2023 World Series Texas Rangers, and AT&T Stadium, home to the Dallas Cowboys, further amplifies its appeal to both leisure and... Show More
Job Requirements
- Must have previous experience in a similar role or related environment
- Able to stand, walk, lift, bend extensively
- Able to push, stand, stoop, bend, and lift items up to 150 pounds repetitively during entire shift
- Able to work a flexible schedule including weekends and holidays
- Must be customer-service orientated with excellent hospitality skills
- Basic English language proficiency
- Ability to follow safety regulations and company policies
- Able to communicate effectively over radio
- Must comply with uniform and grooming standards
- Must be polite, friendly, and helpful
- Able to handle physical demands such as stooping, kneeling, crouching, and crawling
- Meet special vision requirements including close vision, distance vision, peripheral vision, and depth perception
Job Qualifications
- Previous experience an asset
- Able to work as part of a dynamic quality-driven team
- Basic English language skills
- Customer-service orientated
- Excellent hospitality skills
Job Duties
- Report to work as scheduled in proper uniform and personal appearance standards
- Maintain a friendly positive attitude that ensures positive guest experiences and recognition of returning guests
- Follow and adhere to all housekeeping department policies and procedures
- Use proper etiquette when communicating over the radio
- Respond, follow up, and close guest requests assigned via Rexx radio
- Assist room attendants by emptying trash and soiled linen from carts
- Maintain cleanliness of public restrooms, hotel lobbies, ashtrays, elevators, ice machine areas, stairwells, building entrances, and hallways
- Handle guests with excellent guest relations skills
- Clean back-of-the-house windows as needed
- Vacuum guest hallways daily
- Use proper chemicals for cleaning as described in department procedures
- Attend all departmental meetings as scheduled
- Perform all duties in a timely and efficient manner
- Maintain linen closets clean, stocked and organized
- Bring trash to compactor at the end of the day
- Wash guest room glassware and deliver to linen closets
- Bring dirty glassware to housekeeping at shift end
- Notify immediate supervisors promptly and fully of all problems or unusual matters
- Be polite, friendly, and helpful to guests, management, and team members
- Attend all hotel meetings and training sessions
- Maintain cleanliness and excellent condition of equipment and work area
- Execute emergency procedures as per hotel standards
- Comply with safety regulations and hotel policies
- Recycle whenever possible
- Remain current with hotel information and changes
- Promote and apply teamwork skills
- Comply with hotel uniform and grooming standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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