Housekeeping Houseman

Highgate Hotels is a prestigious real estate investment and hospitality management company known for managing an impressive portfolio of over 400 hotels across North America, Europe, the Caribbean, and Latin America. With more than $15 billion in assets under management, Highgate has established itself as a forward-thinking leader in the hospitality industry for over 30 years. The company is recognized for its expert approach to every stage of the property cycle, including planning, development, recapitalization, and disposition. This extensive expertise allows Highgate to successfully develop and manage a diverse range of hotel brands, encompassing bespoke lifestyle brands, well-known legacy brands, and independent hotels and resorts.

At Highgate, innovation is at the core of their operations, integrating contemporary programming and digital tools to enhance guest experiences and operational efficiencies. The company employs industry-leading revenue management tools that allow it to identify market trends effectively and optimize asset performance. With a global presence supported by corporate offices and a seasoned executive leadership team, Highgate is a trusted partner for major hotel brands and ownership groups worldwide. The dedication to quality, guest satisfaction, and operational excellence remains a cornerstone of Highgate's ethos. For more information, visit www.highgate.com.

The Residence Inn Louisville location, situated at 120 N. Hurstbourne Pkwy, Louisville, KY 40222, is seeking a highly motivated Housekeeping Clerk to join their team. This role is hourly compensated and involves servicing guest rooms and public areas to ensure they meet the highest cleanliness and hygiene standards. The Housekeeping Clerk will adhere to both the brand’s and CDC’s cleaning guidelines, playing a crucial role in maintaining a safe and inviting environment for all guests. The position offers an excellent opportunity to be part of a globally respected hospitality company while developing skills in hotel operations and customer service.

The Housekeeping Clerk’s responsibilities are comprehensive and critical to the overall guest experience. The individual will be tasked with thoroughly cleaning and sanitizing guest rooms on a daily schedule, ensuring that every room is maintained to exacting standards. Furthermore, the role requires removing trash and dirty linens from guest rooms, hallways, and public spaces, as well as vacuuming and keeping all public areas neat and clean. The clerk will also be responsible for restocking cleaning carts with essential supplies such as bleach, mops, wipes, and brooms, guaranteeing that operational efficiency is sustained throughout their shift.

Attention to detail is paramount, as the Housekeeping Clerk needs to ensure overall cleanliness satisfaction not just in guest rooms, but also in public spaces and guest touchpoints. Reporting any maintenance repairs promptly to the Housekeeping Supervisor or Manager is another vital component of the job, ensuring that any potential issues are addressed quickly to maintain high standards. The position demands physical stamina, including the ability to exert force to lift or move objects and the capacity to stand for the duration of the shift.

This role offers a dynamic and rewarding work environment within a supportive team committed to quality and guest satisfaction. Individuals with a high school diploma or equivalent and some experience in the hospitality or a related field are encouraged to apply. Communication skills are essential, as the clerk will interact courteously with guests and team members alike in an attentive and service-oriented manner. This housekeeping position is ideal for those who take pride in their work and seek to contribute positively to the guest experience at a reputable and growing hotel brand.