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Housekeeping House Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Comprehensive benefits package
Competitive wages
Paid Time Off
Holiday pay
Vacation pay
sick pay
Complimentary employee meals
Complimentary dry cleaning of employee uniforms
Discounted parking
Discounted accommodations at Four Seasons properties worldwide

Job Description

Four Seasons is a globally recognized luxury hospitality company dedicated to delivering exceptional guest experiences through the passion and commitment of its people. Known for its worldwide reputation for quality service, Four Seasons leverages a culture built on core values such as respect, collaboration, and a genuine heart for hospitality. The company believes in fostering a world-class employee experience that empowers its team members to be the best at what they do while delivering unmatched service to guests, residents, and partners.

The Four Seasons Hotel and Private Residences New Orleans is an iconic landmark situated along the banks of the Mississippi River in one of America’s most cherished cities. This property celebrates the spirit and unique culture of New Orleans, providing guests with an authentic experience that includes innovative Louisiana cuisine and breathtaking views from its 34th-floor observation deck. The resort-style atmosphere also includes elegant accommodations and premium amenities designed to offer a luxurious stay in a vibrant downtown locale.

The House Attendant position at Four Seasons New Orleans plays an essential role in maintaining the high standards of cleanliness and presentation throughout the guest corridors and service areas. This role requires a team player who is enthusiastic and dedicated to providing outstanding service. The House Attendant supports the Rooms Team by ensuring that all public areas and service zones are clean, organized, and well stocked. Responsibilities include thorough cleaning, replenishing linens, assisting housekeepers with heavy lifting, and promptly fulfilling guest requests for items such as irons or cribs.

This full-time role demands flexibility to work mornings, nights, weekends, and holidays to meet operational needs and exceed guest expectations. Four Seasons values cooperation and professionalism, encouraging team members to work harmoniously and with mutual respect. The company’s commitment to a supportive work environment is reflected in its comprehensive benefits package, which includes competitive wages, paid time off, complimentary meals, dry cleaning for uniforms, and discounts on parking and accommodations at Four Seasons properties worldwide.

Joining Four Seasons as a House Attendant offers more than just employment; it offers a platform to grow professionally within a globally respected brand focused on excellence and genuine hospitality. This position is ideal for individuals who enjoy dynamic, customer-focused environments and who are committed to contributing positively to a renowned luxury hotel experience. The Four Seasons Hotel and Private Residences New Orleans is an equal opportunity employer encouraging minorities, women, veterans, and individuals with disabilities to apply, promoting inclusion and diversity across its workforce.

Job Requirements

  • One to two years’ experience working in housekeeping preferred
  • Ability to multi-task on several tasks at once
  • Work authorization in the United States

Job Qualifications

  • One to two years’ experience working in housekeeping preferred
  • Ability to multi-task on several tasks at once
  • Work authorization in the United States

Job Duties

  • Keeps all guest corridors neat, vacuumed and dusted
  • Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free
  • Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas
  • Moves racks of clean Rooms linen to Guest Room floors
  • Stocks Linen Storage Rooms and Armoires daily with supplies and amenities
  • Empties trash and dirty linen from guest room floors
  • Assists Housekeepers as required
  • Helps move beds and furniture, turns mattresses, removes or hangs sheers and drapes
  • Picks up and delivers guest request items on a timely basis such as irons, ironing boards, cribs and roll-aways
  • Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Works harmoniously and professionally with co-workers and supervisors

Job Criteria

Experience

Mid Level (3-7 years)


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