Housekeeping Helper

Racine, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development programs

flexible scheduling

Job Description

Hilton is a global leader in the hospitality industry, renowned for its commitment to excellence, exceptional guest service, and luxury accommodations. As an established hotel brand, Hilton offers a wide range of services including lodging, dining, event hosting, and leisure facilities. With properties located in major cities and resort destinations worldwide, Hilton is dedicated to providing memorable experiences for its guests through innovative hospitality solutions and a team-oriented work culture. The company's core values emphasize integrity, leadership, teamwork, and a passion for hospitality, which are reflected across its diverse portfolio of hotels and resorts.

The role of a Housekeeping Helper at Hilton is pivotal in maintaining the high standards of cleanliness and upkeep that define the brand's reputation. This position focuses on ensuring designated areas such as public spaces, offices, restrooms, and banquet or conference rooms are kept pristine and inviting. As an essential part of the housekeeping team, the Housekeeping Helper supports the overall guest experience by addressing cleaning needs promptly and efficiently. Duties involve dusting, shining furniture and fixtures, vacuuming, sweeping, mopping, shampooing carpets, washing windows, buffing floors, and managing waste disposal. In addition to routine cleaning tasks, Housekeeping Helpers respond to guest requests courteously, contributing to a welcoming atmosphere.

This full-time employment opportunity offers a chance to join a globally recognized hospitality leader committed to employee growth and guest satisfaction. The role requires excellent attention to detail, a proactive approach, and the ability to work collaboratively with management and other team members to ensure the timely and cost-effective replenishment of supplies and completion of maintenance tasks. Those who join Hilton as Housekeeping Helpers can expect to work within a supportive environment that values integrity, leadership, and teamwork while delivering outstanding guest experiences. Whether maintaining the cleanliness of guest lodgings or supporting large-scale cleaning projects, this role is essential in upholding Hilton's promise of exceptional hospitality worldwide.

Job Requirements

Hospitality passion for delivering exceptional guest experiences
Integrity to do the right thing consistently
Leadership qualities to set an example
Teamwork and collaboration skills
Physical ability to perform cleaning duties
Availability to work flexible hours
Willingness to respond promptly to guest requests

Job Qualifications

Experience in housekeeping or a related field preferred
Ability to work efficiently and pay close attention to detail
Good communication and interpersonal skills
Physical stamina to perform cleaning tasks
Basic knowledge of cleaning equipment and supplies
Customer service orientation
Ability to work as part of a team
High school diploma or equivalent preferred

Job Duties

Clean and maintain designated hotel areas such as public spaces offices restrooms and banquet meeting conference rooms
Dust and shine furniture and fixtures
Vacuum sweep mop and shampoo carpets
Wash windows clean and buff floors
Dispose of waste and ashtrays promptly
Greet guests amiably to enhance their experience
Keep accurate records of maintenance requests and repairs
Plan and coordinate with management for replenishment of supplies
Perform extensive cleaning duties and manage special projects
Respond to guest requests and assist with guest room cleanliness