Housekeeping Helper

Hawthorne, CA, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

Employee wellness programs

Job Description

Hilton is a globally recognized hospitality company renowned for its luxury hotels and commitment to delivering exceptional guest experiences. As a leading entity in the hotel industry, Hilton operates a wide network of properties worldwide, providing top-tier services and amenities to travelers and guests. The company is dedicated to fostering a welcoming environment, emphasizing quality, cleanliness, and customer satisfaction. Hilton consistently strives to maintain its reputation as a premier hotel brand by employing talented staff who share its passion for excellence in hospitality and service. Hilton's dedication to its guests and innovative approach to hotel management positions it as a preferred destination for both business and leisure travelers.

The role of Housekeeping Helper at Hilton plays a crucial part in upholding the high standards of cleanliness and maintenance that the brand is known for. This position involves maintaining the cleanliness and upkeep of designated areas within the hotel such as public spaces, offices, restrooms, and banquet or conference rooms. The Housekeeping Helper is responsible for executing a range of cleaning duties including dusting, shining furniture and fixtures, vacuuming, sweeping, mopping, shampooing carpets, washing windows, cleaning and buffing floors, and managing waste removal including ashtrays. Additionally, this role requires responding to guest requests promptly and efficiently, contributing directly to an enhanced guest experience while supporting the hotel's operational profitability.

Hilton values hospitality, integrity, leadership, and teamwork, which are reflected in the responsibilities of a Housekeeping Helper. The ideal candidate will play an integral role in ensuring that every guest encounter is positive by maintaining a clean and welcoming environment, assisting with unique cleaning projects, and coordinating with management for timely supply replenishment. Through diligent effort and attention to detail, the Housekeeping Helper helps uphold the Hilton standard, contributing to the overall reputation and success of the hotel. This position offers a rewarding opportunity to engage in a team-oriented setting and develop a career within the hospitality sector at a prestigious hotel brand.

Job Requirements

passion for delivering exceptional guest experiences
integrity to do the right thing all the time
leadership qualities to be a role model in the workplace
ability to work effectively as a team player
physical ability to perform cleaning tasks
availability to work flexible hours including weekends and holidays
good communication skills

Job Qualifications

high school diploma or equivalent preferred
previous housekeeping or cleaning experience is an advantage
strong attention to detail
good communication and interpersonal skills
ability to follow instructions and work as part of a team
basic knowledge of cleaning chemicals and equipment
willingness to perform physically demanding tasks

Job Duties

clean and maintain designated areas such as public spaces, offices, restrooms, and banquet, meeting, or conference rooms to meet cleanliness standards
dust and shine furniture and fixtures
vacuum, sweep, mop, and shampoo carpets
wash windows and clean and buff floors
remove waste and ashtrays promptly
greet guests amiably and enhance their experience
keep accurate records of maintenance requests and repairs
plan and coordinate with management for timely and cost-effective supply replenishment
perform extensive cleaning duties and manage unique projects
carry out guest requests and assist in cleaning guest rooms as necessary