Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
Hilton Hotels & Resorts is a global leader in hospitality, renowned for providing world-class accommodations and exceptional guest services across its portfolio of hotels and resorts. With a commitment to excellence and innovation, Hilton maintains a strong reputation for delivering memorable experiences that cater to business and leisure travelers alike. The company operates in numerous countries with a diverse workforce dedicated to upholding its core values and mission to be the most hospitable company in the world. As part of its ongoing growth and dedication to superior service, Hilton values employees who contribute to its vision through integrity, leadership, teamwork, and a passion for hospitality.
The role of Housekeeping Helper at Hilton is crucial for maintaining the cleanliness, order, and presentation of the hotel, thereby supporting an exceptional guest experience. This position involves ensuring the upkeep of designated areas such as public spaces, offices, restrooms, as well as banquet, meeting, and conference rooms. The Housekeeping Helper plays an integral role in hospitality by delivering cleanliness standards that impact guests' comfort and satisfaction directly. Responsibilities include dusting and shining furniture and fixtures, vacuuming floors, sweeping and mopping, shampooing carpets, washing windows, buffing floors, and proper disposal of waste and ashtrays. The role also extends to timely response to guest requests, assisting with the cleanliness of guest rooms as needed, and actively participating in both routine cleaning duties and special projects.
Beyond the physical tasks, the Housekeeping Helper is expected to engage guests warmly, contributing to a welcoming atmosphere. Effective communication and accurate record-keeping of maintenance requests and completed tasks are essential to the role. Coordination with management regarding the replenishment of cleaning supplies ensures that resources are available for efficient operations. Overall, this job requires a high level of attention to detail, a proactive approach to service, and the ability to work collaboratively within a team. Employment with Hilton offers opportunities for personal and professional growth within a globally respected hospitality brand, emphasizing values of hospitality, integrity, leadership, and teamwork. This is a great opportunity for individuals passionate about the hospitality industry and eager to contribute to an environment that prioritizes guest satisfaction and operational excellence.
The role of Housekeeping Helper at Hilton is crucial for maintaining the cleanliness, order, and presentation of the hotel, thereby supporting an exceptional guest experience. This position involves ensuring the upkeep of designated areas such as public spaces, offices, restrooms, as well as banquet, meeting, and conference rooms. The Housekeeping Helper plays an integral role in hospitality by delivering cleanliness standards that impact guests' comfort and satisfaction directly. Responsibilities include dusting and shining furniture and fixtures, vacuuming floors, sweeping and mopping, shampooing carpets, washing windows, buffing floors, and proper disposal of waste and ashtrays. The role also extends to timely response to guest requests, assisting with the cleanliness of guest rooms as needed, and actively participating in both routine cleaning duties and special projects.
Beyond the physical tasks, the Housekeeping Helper is expected to engage guests warmly, contributing to a welcoming atmosphere. Effective communication and accurate record-keeping of maintenance requests and completed tasks are essential to the role. Coordination with management regarding the replenishment of cleaning supplies ensures that resources are available for efficient operations. Overall, this job requires a high level of attention to detail, a proactive approach to service, and the ability to work collaboratively within a team. Employment with Hilton offers opportunities for personal and professional growth within a globally respected hospitality brand, emphasizing values of hospitality, integrity, leadership, and teamwork. This is a great opportunity for individuals passionate about the hospitality industry and eager to contribute to an environment that prioritizes guest satisfaction and operational excellence.
Job Requirements
- high school diploma or equivalent
- previous experience in housekeeping or cleaning preferred
- ability to follow instructions and work independently
- strong work ethic and reliability
- excellent interpersonal skills
- physical ability to perform manual cleaning tasks
- commitment to hospitality values such as integrity leadership and teamwork
Job Qualifications
- knowledge of cleaning techniques and use of cleaning equipment
- ability to work efficiently as part of a team
- good communication and interpersonal skills
- attention to detail
- physical stamina to perform cleaning tasks
- willingness to learn and adapt
- previous experience in hospitality or housekeeping is advantageous
Job Duties
- clean and maintain designated areas including public spaces offices restrooms banquet meeting and conference rooms
- execute cleaning tasks such as dusting shining furniture and fixtures vacuuming sweeping mopping shampooing carpets washing windows cleaning and buffing floors and waste disposal
- respond promptly to guest requests and assist in the cleanliness of guest rooms as necessary
- greet guests amiably to enhance the guest experience
- keep accurate records of maintenance requests and completed repairs
- coordinate with management for timely and cost-effective replenishment of cleaning supplies
- perform extensive cleaning duties and manage special projects
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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