Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan
Employee assistance program
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to excellent guest service and exceptional accommodations. With a rich history spanning over a century, Hilton operates a vast portfolio of hotels and resorts worldwide, each dedicated to providing welcoming and memorable experiences for travelers of all kinds. As a company, Hilton prioritizes innovation, quality, and sustainability, striving to create environments that cater to the needs of their guests while maintaining the highest standards of operational efficiency and environmental responsibility. Hilton’s focus on nurturing a positive workplace culture empowers its employees to excel and develop their careers in the hospitality sector.
The Housekeeping Helper position at Hilton plays a vital role in maintaining the cleanliness and upkeep of designated areas throughout the hotel to ensure guests enjoy an extraordinary environment during their stay. This part-time or full-time employment opportunity offers a competitive salary aligned with industry standards, reflecting the importance Hilton places on quality service and employee satisfaction. The Housekeeping Helper is responsible for a variety of cleaning duties, including dusting and shining furniture and fixtures, vacuuming, sweeping, mopping, shampooing carpets, washing windows, cleaning and buffing floors, and the removal of waste and ashtrays. Additionally, the role involves maintaining public spaces, offices, restrooms, banquet, meeting, and conference rooms to meet strict cleanliness and presentation standards.
An essential aspect of the Housekeeping Helper’s role is to promptly respond to guest requests, thereby enhancing the overall guest experience through friendly interaction and attention to detail. Greeting every guest amiably as they enter designated areas and assisting in cleaning guest rooms, when necessary, are key components of the job. Accurate record-keeping of maintenance requests and completed repairs is another critical part of the role, ensuring smooth communication between housekeeping and management teams. The Housekeeping Helper also plays a part in inventory control by planning and coordinating with management to replenish supplies in a timely and cost-effective manner.
This position offers an opportunity to work in a dynamic, service-oriented environment where teamwork, integrity, and leadership are highly valued. The Housekeeping Helper contributes directly to the operational success of Hilton by upholding the brand’s high standards for cleanliness and guest satisfaction. It is a role designed for individuals who are passionate about hospitality and enjoy work that makes a visible difference in a prestigious hotel setting. By joining Hilton, employees become part of a global network dedicated to delivering unparalleled guest experiences while fostering personal and professional growth.
The Housekeeping Helper position at Hilton plays a vital role in maintaining the cleanliness and upkeep of designated areas throughout the hotel to ensure guests enjoy an extraordinary environment during their stay. This part-time or full-time employment opportunity offers a competitive salary aligned with industry standards, reflecting the importance Hilton places on quality service and employee satisfaction. The Housekeeping Helper is responsible for a variety of cleaning duties, including dusting and shining furniture and fixtures, vacuuming, sweeping, mopping, shampooing carpets, washing windows, cleaning and buffing floors, and the removal of waste and ashtrays. Additionally, the role involves maintaining public spaces, offices, restrooms, banquet, meeting, and conference rooms to meet strict cleanliness and presentation standards.
An essential aspect of the Housekeeping Helper’s role is to promptly respond to guest requests, thereby enhancing the overall guest experience through friendly interaction and attention to detail. Greeting every guest amiably as they enter designated areas and assisting in cleaning guest rooms, when necessary, are key components of the job. Accurate record-keeping of maintenance requests and completed repairs is another critical part of the role, ensuring smooth communication between housekeeping and management teams. The Housekeeping Helper also plays a part in inventory control by planning and coordinating with management to replenish supplies in a timely and cost-effective manner.
This position offers an opportunity to work in a dynamic, service-oriented environment where teamwork, integrity, and leadership are highly valued. The Housekeeping Helper contributes directly to the operational success of Hilton by upholding the brand’s high standards for cleanliness and guest satisfaction. It is a role designed for individuals who are passionate about hospitality and enjoy work that makes a visible difference in a prestigious hotel setting. By joining Hilton, employees become part of a global network dedicated to delivering unparalleled guest experiences while fostering personal and professional growth.
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or housekeeping preferred
- ability to perform physical tasks such as lifting and standing for long periods
- good communication skills
- integrity and teamwork mindset
- willingness to respond promptly to guest requests
- attention to detail
- ability to maintain cleanliness standards consistently
Job Qualifications
- hospitality experience or passion for guest service
- strong attention to detail
- good communication and interpersonal skills
- ability to work as part of a team
- basic knowledge of cleaning procedures and equipment
- reliability and integrity
- ability to follow safety and hygiene standards
Job Duties
- clean and maintain specific areas within the hotel and respond to guest requests in a timely manner
- ensure cleanliness and maintenance of designated areas such as public spaces, offices, restrooms, and banquet/meeting/conference rooms
- dust and shine furniture and fixtures, vacuum, sweep, mop, shampoo carpets, wash windows, clean and buff floors, and remove waste and ashtrays
- greet every person who enters amiably to enhance the guest experience
- keep accurate records of all maintenance requests and completed repairs
- plan and coordinate with management for timely and cost-effective replenishment of supplies
- perform extensive cleaning duties and manage unique projects
- carry out guest requests accurately and assist in cleaning guest rooms as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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