Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Career advancement opportunities
Job Description
Hilton is a renowned global hospitality company operating a wide range of hotels and resorts known for their commitment to exceptional guest experiences, quality service, and innovative hospitality solutions. As a leader in the hotel industry, Hilton continuously strives to maintain high standards of cleanliness, comfort, and customer satisfaction across all its properties. Hilton's strong brand reputation and global reach offer employees the opportunity to work in a dynamic, supportive environment that values integrity, teamwork, and leadership. The company emphasizes providing a positive workplace culture where employees can grow professionally while contributing to an outstanding guest experience.
The role of a Housekeeping Helper at Hilton is integral to maintaining the cleanliness and upkeep of designated areas within the hotel, ensuring guests enjoy a comfortable and pleasant stay. This position requires attention to detail, a strong commitment to customer service, and the ability to respond promptly to guest requests. A Housekeeping Helper is responsible for cleaning and maintaining specific sections such as public spaces, offices, restrooms, banquet, meeting, and conference rooms to Hilton's high standards. Duties include dusting and shining furniture and fixtures, vacuuming, sweeping, mopping, shampooing carpets, washing windows, cleaning and buffing floors, and disposing of waste and ashtrays.
In addition to cleaning, a Housekeeping Helper enhances the overall guest experience by warmly greeting guests and ensuring their specific needs are met quickly and effectively. This role also involves keeping detailed records of maintenance requests and completed repairs to support lodging maintenance and hotel operations. Coordination with management teams is essential for efficient and cost-effective replenishment of supplies. The role may also include managing unique cleaning projects when required. The Housekeeping Helper plays a significant role in upholding Hilton's reputation for cleanliness and guest satisfaction. This position is typically full-time and is critical to the smooth operation of the hotel, contributing directly to financial profitability through exceptional service and operational excellence.
The role of a Housekeeping Helper at Hilton is integral to maintaining the cleanliness and upkeep of designated areas within the hotel, ensuring guests enjoy a comfortable and pleasant stay. This position requires attention to detail, a strong commitment to customer service, and the ability to respond promptly to guest requests. A Housekeeping Helper is responsible for cleaning and maintaining specific sections such as public spaces, offices, restrooms, banquet, meeting, and conference rooms to Hilton's high standards. Duties include dusting and shining furniture and fixtures, vacuuming, sweeping, mopping, shampooing carpets, washing windows, cleaning and buffing floors, and disposing of waste and ashtrays.
In addition to cleaning, a Housekeeping Helper enhances the overall guest experience by warmly greeting guests and ensuring their specific needs are met quickly and effectively. This role also involves keeping detailed records of maintenance requests and completed repairs to support lodging maintenance and hotel operations. Coordination with management teams is essential for efficient and cost-effective replenishment of supplies. The role may also include managing unique cleaning projects when required. The Housekeeping Helper plays a significant role in upholding Hilton's reputation for cleanliness and guest satisfaction. This position is typically full-time and is critical to the smooth operation of the hotel, contributing directly to financial profitability through exceptional service and operational excellence.
Job Requirements
- passion for hospitality and delivering exceptional guest experiences
- integrity and commitment to doing the right thing
- leadership qualities and willingness to take initiative
- teamwork and cooperation in all tasks
- ability to respond quickly to guest requests
- reliable and punctual
- physical ability to perform cleaning duties
Job Qualifications
- high school diploma or equivalent
- prior housekeeping or cleaning experience preferred
- strong communication skills
- ability to work independently and as part of a team
- attention to detail
- knowledge of cleaning products and equipment
- good physical stamina
Job Duties
- clean and maintain designated hotel areas including public spaces offices restrooms and banquet meeting conference rooms
- dust and shine furniture and fixtures
- vacuum sweep mop and shampoo carpets
- wash windows and buff floors
- remove waste and ashtrays
- greet guests amiably and carry out guest requests promptly
- keep accurate records of maintenance requests and completed repairs
- plan and coordinate with management for supply replenishment
- perform extensive cleaning duties and manage unique projects
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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