Housekeeping Helper

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
uniform provided

Job Description

Hilton Hotels is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and maintaining the highest standards of service across its diverse portfolio of properties. As a reputed hotel chain, Hilton combines luxury, comfort, and premium amenities to ensure every guest enjoys a memorable stay. With a presence in major cities worldwide, Hilton continually strives to uphold its reputation by fostering a welcoming environment for guests and an inclusive workplace for its employees.

The role of a Housekeeping Helper at Hilton plays a crucial part in maintaining the cleanliness and upkeep of the hotel's public spaces, offices, restrooms, and banquet, meeting, and conference rooms. This position is essential for ensuring all designated areas meet Hilton's meticulous standards of cleanliness and hygiene, which directly contributes to an outstanding guest experience. The Housekeeping Helper is responsible for performing routine cleaning tasks such as dusting, vacuuming, sweeping, mopping, shampooing carpets, window washing, and floor buffing. Additionally, this role includes removing waste and ashtrays regularly and promptly responding to guest requests related to housekeeping needs.

Working as a Housekeeping Helper at Hilton offers more than just cleaning duties. It involves interacting warmly with guests, maintaining accurate records of maintenance and repairs to support efficient hotel operations, and collaborating closely with management to ensure timely and cost-effective replenishment of cleaning supplies. This position not only requires attention to detail and physical stamina but also the ability to work effectively as part of a team dedicated to enhancing overall guest satisfaction.

Hilton is committed to creating a work environment that values integrity, teamwork, leadership, and a passion for hospitality. Employees in this role are expected to embody these core values, contributing to the hotel’s goal of financial profitability through exceptional service. The Housekeeping Helper role is designed for motivated individuals who thrive in a fast-paced environment and are passionate about supporting the delivery of extraordinary guest services. While the employment type and salary specifics may vary by location, this role typically offers stable employment within one of the world's most prestigious hotel brands, along with opportunities for growth and development within the company.

Job Requirements

  • hospitality passion and commitment to exceptional guest experiences
  • integrity and doing the right thing always
  • leadership qualities and ability to contribute to team success
  • effective teamwork skills in all responsibilities
  • willingness to perform extensive cleaning duties
  • ability to respond promptly to guest requests
  • reliable and punctual work ethic

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • understanding of cleaning chemicals and supplies
  • good communication and guest service skills
  • ability to work independently and in a team
  • physical stamina to perform cleaning tasks

Job Duties

  • cleaning and maintaining designated hotel areas such as public spaces offices restrooms and banquet meeting conference rooms
  • dusting and shining furniture and fixtures
  • vacuuming sweeping mopping shampooing carpets washing windows cleaning and buffing floors
  • removing waste and ashtrays promptly
  • greeting guests amiably to enhance their experience
  • keeping accurate records of maintenance requests and completed repairs
  • planning and coordinating with management for supply replenishment

Job Criteria

Experience

Entry Level (1-2 years)


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