Housekeeping Helper

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Employee assistance program

Job Description

Hilton is a globally recognized hospitality company known for its luxury hotels and exceptional guest services. Established with a commitment to providing world-class accommodations and hospitality, Hilton has become a leading name in the hotel industry, offering a wide range of services to travelers worldwide. With a strong focus on quality, comfort, and customer satisfaction, Hilton prides itself on maintaining high standards in every aspect of its operations, from elegant room designs to attentive guest care and efficient hotel management.

The housekeeping department plays a crucial role in upholding Hilton's reputation for excellence by ensuring that all hotel areas are impeccably clean and well-maintained. The Housekeeping Helper is a vital team member dedicated to supporting the cleanliness and upkeep of the hotel’s public spaces, offices, restrooms, and banquet or meeting rooms. This position is essential in delivering a positive guest experience, directly impacting the hotel’s financial success through guest satisfaction and repeat visits.

As a Housekeeping Helper at Hilton, the individual will be responsible for performing a variety of cleaning and maintenance tasks that include dusting, vacuuming, sweeping, mopping, shampooing carpets, cleaning windows, and buffing floors. Additionally, they will be tasked with managing waste disposal efficiently and maintaining ashtrays in designated areas. The role also involves responding promptly to guest requests and assisting in the cleanliness of guest rooms when needed, ensuring all areas meet Hilton’s exacting standards.

Housekeeping Helpers are expected to greet guests warmly and courteously, contributing to a welcoming atmosphere that enhances the overall hotel experience. The position requires maintaining accurate records of maintenance requests and repairs to facilitate effective communication and timely responses. Coordination with management is critical for the timely and cost-effective replenishment of supplies, which helps maintain operational smoothness and quality service.

The role demands dedication, attention to detail, and a proactive approach to cleaning and maintenance duties, including undertaking special projects to uphold the hotel's standards. Housekeeping Helpers operate within a team-focused environment where cooperation and excellent communication are valued. They must embody Hilton's core values of hospitality, integrity, leadership, and teamwork to contribute positively to the hotel's ethos and success.

This role provides an excellent opportunity for individuals passionate about hospitality and maintaining high standards of cleanliness in a prestigious hotel setting. It is essential for candidates to possess a strong work ethic, reliability, and a genuine commitment to enhancing guest experiences through meticulous housekeeping efforts. Hilton offers a supportive work environment where employees can grow professionally while playing an important part in delivering memorable stays for guests. The employment type typically is full-time with competitive hourly wages, though specific salary details can vary by location and experience level.

Job Requirements

  • high school diploma or equivalent
  • prior experience in housekeeping or cleaning preferred
  • strong communication skills
  • ability to work in a team environment
  • dependable and punctual
  • physical ability to perform cleaning duties
  • commitment to providing exceptional guest service

Job Qualifications

  • high school diploma or equivalent preferred
  • prior housekeeping or cleaning experience an advantage
  • good communication and interpersonal skills
  • ability to work independently and as part of a team
  • basic knowledge of cleaning chemicals and supplies
  • ability to follow instructions and safety procedures
  • physical stamina to perform cleaning tasks

Job Duties

  • clean and maintain designated hotel areas such as public spaces offices restrooms banquet meeting and conference rooms
  • dust and shine furniture and fixtures vacuum sweep mop shampoo carpets wash windows clean and buff floors remove waste and ashtrays
  • respond promptly and courteously to guest requests assist in maintaining cleanliness of guest rooms
  • keep accurate records of maintenance requests and completed repairs
  • plan and coordinate timely and cost-effective replenishment of supplies
  • perform extensive cleaning duties and manage unique projects
  • greet guests warmly enhancing guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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