Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Uniform allowance
Job Description
Hilton is a globally recognized hospitality company renowned for its dedication to delivering exceptional guest experiences across its extensive portfolio of hotels and resorts. Known for its commitment to quality service and upscale accommodations, Hilton attracts guests from around the world, providing a luxurious and comfortable environment that emphasizes guest satisfaction and comfort. The organization prides itself on its innovative approach to hospitality, ongoing professional development opportunities for staff, and a strong culture of integrity and teamwork. As a leading hotel chain, Hilton offers a wide range of career opportunities within its diverse operational areas, including front desk services, food and beverage, housekeeping, and management. The company is also committed to sustainability and corporate responsibility, striving to make a positive impact within the communities it operates and reducing its environmental footprint.
The role of Housekeeping Helper at Hilton is vital to maintaining the cleanliness and upkeep of specific areas within the hotel to ensure a remarkable guest experience and contribute to the overall financial profitability of the establishment. This entry-level position focuses on supporting the housekeeping team by performing essential cleaning and maintenance tasks in public areas, restrooms, offices, and banquet/meeting/conference rooms. The Housekeeping Helper will be responsible for a variety of cleaning duties including dusting, shining furniture and fixtures, vacuuming, sweeping, mopping, shampooing carpets, washing windows, buffing floors, and disposing of waste and ashtrays. The role also involves interacting with guests by greeting them warmly and promptly addressing their requests, thereby enhancing the hotel’s reputation for outstanding customer service.
In addition to cleaning duties, the Housekeeping Helper will maintain accurate records of all maintenance requests and completed repairs, facilitating efficient management of upkeep and supplies. Coordination with management is required to replenish supplies timely and in a cost-effective way, ensuring the housekeeping team always has the necessary resources to maintain the hotel’s high standards. This role may also involve assisting with unique cleaning projects and supporting the cleanliness of guest accommodations as needed. Overall, the Housekeeping Helper plays an indispensable role in maintaining the hotel’s aesthetic appeal, operational efficiency, and positive guest environment. Employment type for this job is typically full-time, with opportunities for professional growth within the Hilton organization. Salary details may vary based on location, experience, and hotel standards but are competitive within the hospitality industry.
The role of Housekeeping Helper at Hilton is vital to maintaining the cleanliness and upkeep of specific areas within the hotel to ensure a remarkable guest experience and contribute to the overall financial profitability of the establishment. This entry-level position focuses on supporting the housekeeping team by performing essential cleaning and maintenance tasks in public areas, restrooms, offices, and banquet/meeting/conference rooms. The Housekeeping Helper will be responsible for a variety of cleaning duties including dusting, shining furniture and fixtures, vacuuming, sweeping, mopping, shampooing carpets, washing windows, buffing floors, and disposing of waste and ashtrays. The role also involves interacting with guests by greeting them warmly and promptly addressing their requests, thereby enhancing the hotel’s reputation for outstanding customer service.
In addition to cleaning duties, the Housekeeping Helper will maintain accurate records of all maintenance requests and completed repairs, facilitating efficient management of upkeep and supplies. Coordination with management is required to replenish supplies timely and in a cost-effective way, ensuring the housekeeping team always has the necessary resources to maintain the hotel’s high standards. This role may also involve assisting with unique cleaning projects and supporting the cleanliness of guest accommodations as needed. Overall, the Housekeeping Helper plays an indispensable role in maintaining the hotel’s aesthetic appeal, operational efficiency, and positive guest environment. Employment type for this job is typically full-time, with opportunities for professional growth within the Hilton organization. Salary details may vary based on location, experience, and hotel standards but are competitive within the hospitality industry.
Job Requirements
- passion for hospitality delivering exceptional guest experiences
- commitment to integrity by doing the right thing at all times
- leadership qualities demonstrating responsibility and initiative
- strong teamwork skills cooperating effectively with colleagues
- ability to perform physically demanding tasks
- willingness to adhere to hotel cleanliness standards
- availability to work flexible hours including weekends and holidays
Job Qualifications
- high school diploma or equivalent preferred
- prior housekeeping or cleaning experience is an advantage but not mandatory
- good communication and interpersonal skills
- ability to work effectively as part of a team
- basic knowledge of cleaning chemicals and equipment
- customer service orientation
- physical stamina to perform cleaning tasks
Job Duties
- clean and maintain designated areas such as public spaces offices restrooms and banquet meeting conference rooms
- perform duties including dusting shining furniture and fixtures vacuuming sweeping mopping shampooing carpets washing windows cleaning and buffing floors and disposing of waste and ashtrays
- greet every person who enters in a friendly manner
- keep accurate records of maintenance requests and completed repairs
- coordinate with management for timely and cost-effective replenishment of supplies
- perform extensive cleaning duties and manage unique projects
- respond promptly to guest requests and assist with cleaning guest lodgings as necessary
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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