Housekeeping Full Time

Highgate Hotels is a leading real estate investment and hospitality management company with more than $15 billion of assets under management and a global portfolio of over 400 hotels across North America, Europe, the Caribbean, and Latin America. With a rich 30-year history as an innovator in the hospitality industry, Highgate is known for its expert guidance through all stages of the property cycle, from planning and development to recapitalization or disposition. The company has a strong reputation for developing a diverse portfolio, which includes bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Highgate is distinguished by its contemporary programming and digital proficiency, utilizing industry-leading revenue management tools to efficiently identify and predict evolving market trends. This approach drives outperformance and helps maximize asset values for its clients.

Operating with an executive team composed of seasoned hospitality leaders and maintaining corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. The company emphasizes delivering premium service experiences and fostering a culture of excellence in the hospitality sector.

The Residence Inn San Jose, located at 2761 South Bascom, San Jose, CA 95008, is currently seeking a Room Attendant to join their team. This position is hourly compensated and plays a crucial role in maintaining the cleanliness and attractiveness of guestrooms. The Room Attendant will be responsible for ensuring that every guest room meets high standards of cleanliness and comfort, contributing to exceptional guest experiences.

Key responsibilities include thoroughly cleaning guestrooms according to established standards, preparing housekeeping carts with necessary supplies, and managing trash and linens. The role also involves maintaining the cleanliness of hallways, public areas, and closets, restocking cleaning carts, and replenishing chemical bottles. The Room Attendant will need to report any missing guest room items or maintenance repair needs promptly to the Housekeeping Supervisor or Manager. Additionally, handling items for the "Lost and Found" in accordance with company standards is part of the job.

This position demands attention to detail and a commitment to providing courteous and efficient service to all guests. The role requires physical stamina, as it involves lifting up to 50 pounds occasionally and standing for an entire shift. Effective communication skills are essential to interact professionally with guests and team members. The Residence Inn San Jose offers an opportunity to work in a well-established, globally recognized hospitality environment, making it an ideal position for individuals passionate about delivering outstanding guest service within a supportive team setting.