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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $30.00 - $33.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
recognition programs
Job Description
Four Seasons is a distinguished global hospitality company known for its dedication to providing exceptional luxury experiences to guests worldwide. Rooted in a culture that values its people deeply, Four Seasons is powered by a collective of talented and motivated individuals who strive continually to enhance their skills and foster an environment of respect and care. This commitment reflects in their guest services, where luxury is delivered with genuine heart and a focus on creating lasting impressions for all who interact with the brand. Employees at Four Seasons are encouraged to push themselves to new heights and build meaningful relationships,... Show More
Job Requirements
- High school education or equivalent
- At least one year of relevant work experience
- Knowledge of front office operations preferred
- Computer literacy including use of UniFocus, ADP, Opera systems preferred
- Ability to communicate effectively in English
- Able to work eight-hour shifts including weekends and holidays
- Strong organizational and multitasking skills
- Ability to maintain confidentiality
- Demonstrated professionalism and integrity
Job Qualifications
- High school education or equivalent experience
- Minimum one year experience in a related position, preferably with Four Seasons or similar organization
- Front office experience preferred
- Ability to operate computer equipment
- Familiarity with UniFocus, ADP, and Opera systems preferred
- Excellent organizational skills
- Proficiency in reading, speaking, and writing English
Job Duties
- Utilize telephones adhering to Four Seasons standards
- Properly use department forms ensuring legibility and clarity
- Utilize computer systems relevant to Rooms Division
- Oversee coordination of room attendants and house attendants, prioritizing tasks based on business levels and guest arrival/departure patterns
- Review room blocking to maximize inventory use
- Coordinate guest requests and trace priorities determined by VIP status or arrival times
- Review guest reservations ensuring proper notes, specials, and traces are in place
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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