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Housekeeping Attendant - Aventura Mall

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $16.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule

Job Description

Aventura Mall is renowned as the premier shopping destination in Miami and South Florida, celebrated for its extensive collection of luxury brands, a diverse array of chef-driven restaurants, and immersive cultural and entertainment experiences. It is one of the top shopping centers in the United States, attracting millions of visitors annually. This iconic shopping center features top-tier amenities, including the eclectic Food Hall, the expansive 25,000 square-foot indoor-outdoor LEVEL THREE rooftop venue, and the remarkable Arts Aventura Mall collection, which offers museum-quality art installations throughout the property. The mall is designed to cater to a broad range of guests, from families and children to culture enthusiasts and food lovers. Visitors can enjoy family-friendly attractions such as the Rainbow Valley Playground and the landmark 93-foot-tall Aventura Slide Tower, making the mall a versatile destination for all ages. Consistently evolving to meet the needs of its diverse clientele, Aventura Mall blends shopping, dining, art, and entertainment into a singular experience, positioning itself as a cultural and retail landmark.

The role of Housekeeping Attendant at Aventura Mall is a vital position within the operations team, focusing on maintaining the highest standards of cleanliness, sanitation, and maintenance within the mall’s public areas. This role ensures the environment remains safe, welcoming, and hygienic for all visitors and staff. The Housekeeping Attendant is responsible for the upkeep of common areas, bathrooms, and food courts, ensuring these spaces are always clean and sanitized. The position is pivotal in delivering a fantastic customer experience and supports the mall’s reputation as a premier retail and leisure destination. Attendants manage cleaning tools and chemicals, conduct safety checks, communicate effectively with their team via radio, and promptly report any incidents or maintenance needs to supervisors. This role requires vigilance in ensuring the cleanliness of floors, furniture, gardens, and trash disposal areas while adhering strictly to safety and OSHA guidelines. Depending on the shift, the Housekeeping Attendant may also operate specialized equipment such as industrial vacuums, scrubbers, carpet extractors, and golf carts, requiring appropriate licenses when necessary. This position requires a respectful, helpful attitude toward customers and teamwork to uphold the property’s service standards and grooming policies. Working at Aventura Mall not only offers the opportunity to contribute to a high-profile retail environment but also to be part of a dynamic team committed to excellence in service and facility management.

Job Requirements

  • High school diploma or equivalent
  • previous housekeeping or custodial experience preferred
  • ability to stand and walk for extended periods
  • effective communication skills
  • ability to operate cleaning equipment
  • valid driver’s license for operating golf carts or trucks
  • ability to work flexible hours including weekends and holidays
  • adherence to safety protocols and use of personal protective equipment
  • physically able to lift and handle cleaning supplies
  • willingness to perform shipping, receiving, loading, and unloading duties as needed

Job Qualifications

  • Ability to interpret documents such as safety rules, MSDS, operations and maintenance instructions, employee handbook
  • effective verbal communication skills with guests and co-workers
  • maintain professionalism with courtesy and respect to customers and co-workers

Job Duties

  • Keep a respectful and helpful attitude to customers
  • adhere to the property service standards and grooming
  • maintain the maid cart, chemicals, tools, radio, Proxiguard wand and PPE ready before fieldwork
  • check in all Proxy-guard points in assigned areas
  • use radio to communicate with supervisors and team members
  • report incidents, accidents, property damage, lost/recovered items, injuries, and maintenance or housekeeping issues immediately
  • follow all safety indications and OSHA practices and wear assigned personal protective equipment
  • keep assigned zone clean, free of wet spills and chewing gum
  • change or report trash cans when three-quarters full and dispose of trash if requested
  • empty and clean ashtrays in zone
  • keep tables, chairs, and furniture clean and dry
  • maintain internal and external gardens debris-free
  • ensure safety for co-workers and visitors
  • refill chemical or paper dispensers such as toilet paper, soap, and paper towels as needed
  • assist with shipping, receiving, loading and unloading tasks
  • place and remove wet floor signs during cleaning
  • clean tops of counters, water fountains, pay phones, mirrors, and storerooms
  • operate industrial wet and dry vacuum cleaners, scrubbing machines, lifts, trucks or golf carts (with license), hand trucks, carpet extractors, and pressure washer machines depending on shift

Job Criteria

Experience

Entry Level (1-2 years)


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