
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $22.69 - $30.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Career advancement opportunities
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to delivering exceptional guest experiences across a broad portfolio of hotel brands. Among these, JW Marriott stands out as a luxury brand offering more than 100 exquisite properties located in prominent gateway cities and spectacular resort destinations worldwide. JW Marriott emphasizes a culture where associates come first, fostering an environment that promotes confidence, innovation, authenticity, and a wholehearted commitment to service excellence. The brand's legacy traces back to its founder, J. Willard Marriott, and continues to uphold his vision through a strong focus on associate well-being, comprehensive training, personal development, and meaningful recognition. Marriott International is committed to inclusivity and equal opportunity, celebrating the diverse backgrounds of its employees and ensuring a workplace free from discrimination based on protected characteristics such as disability or veteran status.
The Housekeeper role at JW Marriott located in Washington, DC involves performing a range of critical housekeeping duties aimed at maintaining the highest standards of cleanliness, comfort, and overall guest satisfaction. This full-time, non-management position offers an hourly pay range of $22.69 to $30.25, reflecting the responsibilities and skills required. Housekeepers are essential in responding promptly to guest and departmental requests, managing supply carts, entering guest rooms safely and following established protocols, replenishing amenities, and ensuring rooms are immaculate and inviting. Tasks include changing linens and terry cloth items, making beds, sanitizing bathrooms, removing waste, and inspecting guest room appliances to ensure they are functional. Housekeepers also engage in detailed cleaning activities such as dusting, polishing, and stain removal from furnishings and walls, vacuuming carpets, and performing floor care throughout guest rooms and common areas.
In addition to the physical demands, housekeepers must adhere strictly to company safety policies including proper handling of flammable materials, use of personal protective equipment, and reporting hazards or maintenance issues. The role requires physical stamina for lifting, bending, stooping, carrying, and pushing loaded carts across different floor surfaces. Professionalism in appearance, confidentiality, and teamwork are emphasized to uphold Marriott's standards of service and hospitality. Excellent communication skills and a welcoming demeanor are essential to greet guests warmly, respond to their needs efficiently, assist individuals with disabilities, and contribute positively to the hotel community.
This position is ideal for candidates without a high school diploma or prior work experience in housekeeping, as JW Marriott provides opportunities for skill development and career growth in a supportive luxury hospitality environment. The role also offers the chance to be part of a globally respected brand where associates are valued, empowered, and inspired to bring their best every day. Working at JW Marriott provides a unique opportunity to advance within a brand that truly honors both its guests and its employees, embodying the essence of “Wonderful Hospitality. Always.”
The Housekeeper role at JW Marriott located in Washington, DC involves performing a range of critical housekeeping duties aimed at maintaining the highest standards of cleanliness, comfort, and overall guest satisfaction. This full-time, non-management position offers an hourly pay range of $22.69 to $30.25, reflecting the responsibilities and skills required. Housekeepers are essential in responding promptly to guest and departmental requests, managing supply carts, entering guest rooms safely and following established protocols, replenishing amenities, and ensuring rooms are immaculate and inviting. Tasks include changing linens and terry cloth items, making beds, sanitizing bathrooms, removing waste, and inspecting guest room appliances to ensure they are functional. Housekeepers also engage in detailed cleaning activities such as dusting, polishing, and stain removal from furnishings and walls, vacuuming carpets, and performing floor care throughout guest rooms and common areas.
In addition to the physical demands, housekeepers must adhere strictly to company safety policies including proper handling of flammable materials, use of personal protective equipment, and reporting hazards or maintenance issues. The role requires physical stamina for lifting, bending, stooping, carrying, and pushing loaded carts across different floor surfaces. Professionalism in appearance, confidentiality, and teamwork are emphasized to uphold Marriott's standards of service and hospitality. Excellent communication skills and a welcoming demeanor are essential to greet guests warmly, respond to their needs efficiently, assist individuals with disabilities, and contribute positively to the hotel community.
This position is ideal for candidates without a high school diploma or prior work experience in housekeeping, as JW Marriott provides opportunities for skill development and career growth in a supportive luxury hospitality environment. The role also offers the chance to be part of a globally respected brand where associates are valued, empowered, and inspired to bring their best every day. Working at JW Marriott provides a unique opportunity to advance within a brand that truly honors both its guests and its employees, embodying the essence of “Wonderful Hospitality. Always.”
Job Requirements
- Ability to respond promptly to guest and departmental requests
- Must follow company safety and security policies
- Ability to perform physical tasks such as lifting, bending, stooping, pushing, and pulling
- Capability to handle cleaning supplies and equipment properly
- Must maintain confidentiality
- Ability to communicate effectively
- Willingness to work full-time in Washington, DC
- Must maintain professional personal appearance
- Compliance with attendance and punctuality standards
- Ability to assist individuals with disabilities
Job Qualifications
- No high school diploma or G.E.D. equivalent required
- No related work experience necessary
- No supervisory experience needed
- Ability to communicate clearly and professionally
- Strong attention to detail
- Ability to follow established procedures
- Commitment to maintaining safety standards
- Ability to work respectfully and collaboratively in a team environment
- Willingness to learn and adapt
- Physical stamina to perform job duties
Job Duties
- Respond promptly to guest and departmental requests
- Fill and transport supply carts to assigned areas
- Enter guest rooms following access and vacancy procedures
- Replace guest amenities and supplies
- Change linens and terry products, make beds
- Clean bathrooms and remove trash and dirty linens
- Check appliances and straighten room furnishings and items
- Dust, polish, and remove marks from walls and furnishings
- Vacuum carpets and perform floor care in guest rooms and hallways
- Follow company safety and security policies
- Report maintenance problems and safety hazards
- Complete safety training and certifications
- Properly store flammable materials
- Maintain professional appearance and confidentiality
- Welcome and acknowledge guests according to company standards
- Anticipate and address guest service needs
- Assist individuals with disabilities
- Support team to reach common goals
- Move, lift, carry objects up to 25 pounds without assistance
- Perform physical tasks including bending, twisting, pulling, stooping, walking, and standing for extended periods
- Perform other duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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