Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $22.69 - $30.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and Development
wellness programs

Job Description

Marriott International is a global leader in the hospitality industry, renowned for providing exceptional lodging experiences to travelers worldwide. With a rich history and a presence that spans across multiple countries, Marriott epitomizes quality, comfort, and personalized service. The brand operates a portfolio of diverse hotel brands, each tailored to meet specific guest needs and preferences. One such prestigious brand within the Marriott family is Westin Hotels & Resorts, which focuses on wellness-centered guest experiences. Westin aims to empower guests by promoting well-being, balance, and vitality during their travels, making every stay not just a visit but a rejuvenating experience. Marriott International is committed to fostering an inclusive, respectful, and supportive work environment. The company celebrates the diversity of its associates and prioritizes equal opportunity employment, welcoming candidates from all backgrounds. Marriott provides comprehensive training and advancement opportunities for employees, supporting their professional growth and personal development within the hospitality industry. The organization values associates who demonstrate professionalism, dedication, and a strong desire to contribute positively to the guest experience.

This position is for a Guest Environment Expert at the Westin located in Washington, District of Columbia. The role is full-time and classified as non-management, with an hourly pay range between $22.69 and $30.25. The Guest Environment Expert is a crucial member of the housekeeping team, responsible for maintaining the overall cleanliness and appearance of the hotel property. Their duties extend beyond routine cleaning; they contribute to creating a memorable and unique guest experience by ensuring that guest rooms and public spaces reflect the highest standards of hygiene and presentation. The role demands proactive engagement in various housekeeping functions including responding promptly to guest requests, stocking housekeeping carts, cleaning assigned areas efficiently, and generally enhancing the aesthetic and comfort of the hotel environment. The ideal candidate will be active, detail-oriented, and physically capable of handling tasks that involve standing, walking, and lifting objects weighing up to 50 pounds. Working in this role requires a hands-on approach to maintaining safety standards and upholding Marriott's quality policies. Associates in this position embody professionalism through their personal appearance, communication skills, and adherence to uniform guidelines.

At Westin, associates are encouraged to adopt and model practices that support their well-being, reflecting the brand’s focus on wellness both within the workplace and in their personal lives. The company fosters a culture where associates feel empowered, inspired, and valued as part of a global team. Employees at Westin are motivated to bring their enthusiasm, optimism, and a passion for wellness to their roles. This opportunity is ideal for individuals who seek to contribute to a reputable global brand that prioritizes guest satisfaction, employee development, and workplace inclusivity. By joining Marriott and Westin, employees become part of a unique mission to help guests be their best selves while supporting their own personal growth and wellness journey.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand, walk, and lift weights up to 50 pounds
  • Prior experience in housekeeping or similar role preferred
  • Ability to follow safety procedures and work in a fast-paced environment
  • Strong interpersonal and communication skills
  • Must be available for full-time work
  • Compliance with uniform and appearance standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience advantageous
  • Ability to work independently and as part of a team
  • Strong attention to detail and commitment to quality
  • Good physical stamina and ability to handle physically demanding tasks
  • Excellent communication skills
  • Willingness to follow safety and company policies

Job Duties

  • Maintain cleanliness and appearance of guest rooms and public spaces
  • Respond promptly to guest requests
  • Stock housekeeping carts with necessary supplies
  • Follow company safety protocols and quality standards
  • Uphold professional communication and appearance
  • Stand, walk, and perform physical tasks including lifting up to 50 pounds
  • Perform other reasonable housekeeping duties as assigned

Job Criteria

Experience

No experience required


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