
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.88 - $26.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement benefits
Paid Time Off
Life insurance
Disability Coverage
wellness programs
Tips
Job Description
Marriott International is a globally renowned hospitality company known for its commitment to excellence and guest satisfaction. Among its distinguished luxury brands is JW Marriott, which features more than 100 elegant properties situated in vibrant gateway cities and exclusive resort locations around the world. JW Marriott prides itself on fostering a supportive work culture where associates are valued, inspired, and empowered to deliver exceptional service. JW associates embody confidence, innovation, and genuine care, upholding the legacy of the company's founder, J. Willard Marriott. The company places a high priority on holistic well-being, offering extensive opportunities for career development, training, and recognition within a luxurious environment. Working at JW Marriott means being part of an inclusive and diverse community where teamwork and a shared passion for hospitality create a unique and rewarding workplace experience. The company promotes an atmosphere of camaraderie and mutual respect, ensuring employees feel at home and well supported in their roles.
The role available is for a full-time Housekeeping position at the JW Marriott located at 151 W Adams Street, Chicago, Illinois. This is a non-management role that offers a competitive wage ranging from $19.88 to $26.50 per hour, along with tips. The position requires a proactive individual dedicated to maintaining the highest standards of cleanliness and guest satisfaction. As a Housekeeping team member, you will play a critical part in enhancing the guest experience by ensuring all guest rooms and hotel areas are impeccably clean, well-stocked, and orderly. Your responsibilities will include promptly responding to guest requests and collaborating with other hotel departments, preparing rooms by replacing linens and amenities, cleaning bathrooms, dusting, polishing furniture, vacuuming carpets, and maintaining overall room appearance. Safety and security protocols must be strictly followed, and all maintenance issues reported promptly. Physical stamina is essential as the role involves pushing carts and lifting objects of various weights. Excellent communication skills and the ability to work harmoniously within a team are key components of success in this position.
JW Marriott emphasizes nondiscrimination and equal opportunity employment, welcoming individuals from diverse backgrounds and supporting an inclusive workplace. Benefits include health care, retirement savings plans, paid time off (including sick leave as applicable), life insurance, disability coverage, and additional wellness resources. This position represents an opportunity to grow your career with a globally recognized luxury hospitality brand while enjoying a rewarding work environment that values your contributions and supports your professional growth.
The role available is for a full-time Housekeeping position at the JW Marriott located at 151 W Adams Street, Chicago, Illinois. This is a non-management role that offers a competitive wage ranging from $19.88 to $26.50 per hour, along with tips. The position requires a proactive individual dedicated to maintaining the highest standards of cleanliness and guest satisfaction. As a Housekeeping team member, you will play a critical part in enhancing the guest experience by ensuring all guest rooms and hotel areas are impeccably clean, well-stocked, and orderly. Your responsibilities will include promptly responding to guest requests and collaborating with other hotel departments, preparing rooms by replacing linens and amenities, cleaning bathrooms, dusting, polishing furniture, vacuuming carpets, and maintaining overall room appearance. Safety and security protocols must be strictly followed, and all maintenance issues reported promptly. Physical stamina is essential as the role involves pushing carts and lifting objects of various weights. Excellent communication skills and the ability to work harmoniously within a team are key components of success in this position.
JW Marriott emphasizes nondiscrimination and equal opportunity employment, welcoming individuals from diverse backgrounds and supporting an inclusive workplace. Benefits include health care, retirement savings plans, paid time off (including sick leave as applicable), life insurance, disability coverage, and additional wellness resources. This position represents an opportunity to grow your career with a globally recognized luxury hospitality brand while enjoying a rewarding work environment that values your contributions and supports your professional growth.
Job Requirements
- No high school diploma or G.E.D. equivalent
- No related work experience
- No supervisory experience
- Ability to push and pull a loaded housekeeping cart
- Ability to move, lift, carry objects up to 25 pounds unaided
- Ability to stand, sit, kneel, or walk for extended periods
- Ability to follow safety and security procedures
- Ability to communicate clearly and professionally
Job Qualifications
- No high school diploma or G.E.D. equivalent required
- No related work experience required
- Ability to follow safety and security policies
- Clear and professional communication skills
- Ability to work as part of a team
- Physical ability to perform duties including lifting and pushing carts
- Willingness to complete safety training and certifications
Job Duties
- Respond promptly to requests from guests and other departments
- Fill cart with supplies and transport cart to assigned area
- Enter guest rooms following procedures for gaining access and ensuring vacancy
- Replace guest amenities and supplies in rooms
- Replace dirty linens and terry with clean items
- Make beds and fold terry
- Clean bathrooms
- Remove trash, dirty linen, and room service items
- Check that all appliances are present in the room and in working order
- Straighten desk items, furniture, and appliances
- Dust, polish, and remove marks from walls and furnishings
- Vacuum carpets and perform floor care duties
- Follow all company and safety and security policies and procedures
- Report any maintenance problems, safety hazards, accidents, or injuries
- Complete safety training and certifications
- Properly store flammable materials
- Ensure uniform and personal appearance are clean and professional
- Maintain confidentiality of proprietary information
- Welcome and acknowledge all guests per company standards
- Anticipate and address guests’ service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation
- Speak clearly and professionally
- Support team to reach common goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, and place objects weighing 25 pounds or less without assistance
- Push and pull loaded housekeeping cart over sloping and uneven surfaces
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Stand, sit, kneel, or walk for extended periods across entire work shift
- Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
- Perform other reasonable job duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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