Bay Clubs LLC logo

Housekeeping Attendant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.90 - $23.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

The Bay Club Company (TBCC) stands as a premier provider of lifestyle and fitness experiences across various communities. Known for its commitment to delivering superior member service and fostering an inclusive culture, TBCC offers a diverse range of amenities including fitness centers, sports facilities, recreational programs, and social activities. The organization prides itself on creating exceptional environments where members can thrive physically, socially, and personally. Emphasizing a Code of Culture that guides every team member's actions, TBCC cultivates a workplace rooted in respect, responsibility, proactivity, humility, unity, and curiosity. Their Mantra and Promise encapsulate the ethos of the company, reinforcing a member-first approach and a dedication to doing the right thing consistently. As an equal opportunity employer, TBCC embraces diversity and inclusion in all aspects of employment, ensuring fair treatment regardless of race, gender, religion, age, disability, or other protected characteristics.

The Club Cleaner role at The Bay Club Company is pivotal in upholding the club’s standards for cleanliness and member satisfaction. This position is responsible for maintaining the pristine condition of the club’s environment to provide the highest level of member service, reinforcing the welcoming atmosphere that members and guests expect. The role demands meticulous attention to detail through activities such as restocking towel shelves, cleaning and disinfecting restrooms, vacuuming, mopping floors, and ensuring all janitorial supplies are replenished. Beyond these cleaning duties, the Club Cleaner engages actively with members and guests, embodying TBCC’s hospitality values by greeting individuals throughout the property and anticipating their needs with a proactive, attentive approach.

Associates in this position are expected to consistently demonstrate a positive and professional attitude, communicate effectively, and participate actively in club programs and training sessions. The role requires flexibility as the schedule may include weekends, holidays, and varying shifts. The Club Cleaner is envisioned as more than just a custodian of cleanliness but as a crucial ambassador for the club’s brand, helping to deliver an unparalleled experience through both environmental care and exceptional interpersonal service. The hourly compensation for this position ranges from $16.90 to $23.00, reflecting the club’s recognition of the skill, dedication, and professional demeanor required. This role presents a valuable opportunity for individuals who possess a keen eye for detail, a passion for hospitality, and a team-oriented mindset to contribute meaningfully to a prestigious organization with a strong cultural identity and client-centric focus.

Job Requirements

  • Ability to read, understand, analyze, and interpret training manuals, professional journals or technical procedures
  • ability to present information and respond to questions effectively
  • problem identification and resolution skills
  • ability to interpret technical instructions and handle abstract and concrete variables
  • minimum two years of housekeeping or janitorial experience
  • professional and friendly manner
  • excellent customer service attitude
  • strong verbal communication and conflict resolution skills
  • enthusiasm and responsibility as a team player
  • self-motivation and initiative
  • organization and attention to detail
  • high standards for cleanliness

Job Qualifications

  • Minimum two years of housekeeping or janitorial experience
  • professional and friendly manner
  • excellent customer service attitude
  • strong verbal communication and conflict resolution skills
  • enthusiastic and responsible team player
  • self-motivated and takes initiative
  • well organized and detail oriented
  • maintains high cleanliness standards

Job Duties

  • Detail cleaning and preventive maintenance such as re-stocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas
  • restock vanity supplies and replenish inventory and janitorial products
  • maintain a clean, safe work environment
  • greet members and guests throughout the property
  • understand and anticipate the needs of members and provide exceptional customer service
  • communicate timely and follow up as appropriate
  • actively participate in events, programs, meetings and training
  • represent the club professionally in image, dress, communication, and immediate follow through
  • work varied schedules including weekends and holidays

Job Criteria

Experience

Mid Level (3-7 years)


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