Housekeeping Assistant

Lancaster, TX, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid training

Career development opportunities

Job Description

Hilton is a renowned global hospitality company known for its exceptional standards in the hotel industry, offering a wide range of lodging and guest services around the world. With a rich history and a strong commitment to excellence, Hilton provides unparalleled accommodation experiences that emphasize comfort, luxury, and convenience for travelers and guests. As a leader in the hospitality sector, Hilton continuously innovates to meet the evolving needs of its diverse clientele while maintaining the highest levels of service and guest satisfaction. The company operates numerous properties globally, each designed to ensure a memorable stay through top-tier amenities, professional staff, and an inviting atmosphere.

The role of a Housekeeping Assistant at Hilton is integral to maintaining the cleanliness and overall upkeep of the hotel’s designated sections. This position demands a keen eye for detail and a strong commitment to providing guest satisfaction by ensuring all areas meet the highest standards of hygiene and presentation. The Housekeeping Assistant is responsible for various cleaning duties, including but not limited to cleaning meeting rooms, public areas, offices, restrooms, and conference rooms. The position also involves dusting and polishing furniture, vacuuming, sweeping, mopping floors, shampooing carpets, cleaning windows, and disposing of waste responsibly.

Beyond cleaning, the Housekeeping Assistant plays a vital role in contributing to the positive atmosphere of the hotel by greeting guests with genuine hospitality and a warm smile, enhancing their overall experience. Promptly reporting maintenance issues and coordinating with building management is also a critical part of the job to ensure the hotel’s facilities remain in excellent condition and avoid any disruptions. The role requires managing stock levels for cleaning supplies and providing support in deep cleaning assignments or other specific tasks as directed.

This full-time position is ideal for individuals passionate about hospitality, team-oriented, and dedicated to upholding the integrity and leadership values Hilton embodies. By ensuring the cleanliness and maintenance of guest areas and public spaces, the Housekeeping Assistant directly influences both guest satisfaction ratings and the financial performance of the hotel. This role offers a rewarding opportunity to join the Hilton family and contribute positively to the outstanding guest experiences the brand is known for, working within a supportive and professional environment that values teamwork, ownership, and personal responsibility.

Job Requirements

high school diploma or equivalent
prior housekeeping or cleaning experience preferred
ability to stand and move for extended periods
good communication skills
passion for hospitality
integrity and professionalism
teamwork and leadership qualities
ownership of tasks and responsibilities

Job Qualifications

experience in hospitality or housekeeping preferred
strong attention to detail
ability to work as part of a team
excellent communication and interpersonal skills
knowledge of cleaning chemicals and supplies
basic maintenance reporting skills
guest service orientation
physical stamina for cleaning tasks

Job Duties

clean and upkeep designated sections of the hotel including meeting rooms, public areas, offices, restrooms, and conference rooms
dust and polish furniture and fixtures
vacuum, sweep, mop floors, and shampoo carpets
clean windows and polish floors
dispose of waste and clean ashtrays
greet guests with genuine hospitality and a smile
report maintenance issues to building management timely
keep records of stock movement and assist in replenishing stock levels
carry out deep cleaning tasks and manage specific assignments
respond to guest requests and assist in guest room sanitation as required