Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Uniform allowance
Job Description
Hilton Hotels & Resorts is a globally recognized hospitality leader, renowned for providing exceptional guest experiences in a comfortable and welcoming environment. With a rich history of delivering excellence in accommodations, Hilton operates a wide network of hotels and resorts around the world, offering top-tier services to travelers for business, leisure, and special events. As a brand committed to hospitality, Hilton emphasizes quality, consistency, and customer satisfaction, ensuring guests enjoy a memorable stay.
The Housekeeping Assistant role at Hilton is integral to maintaining the pristine condition and high standards of the hotel’s environment. This position focuses on the cleanliness and upkeep of various designated areas within the hotel, including meeting rooms, public spaces, offices, restrooms, and conference rooms. The Housekeeping Assistant plays a vital role in ensuring that guests experience the utmost comfort and satisfaction during their visit.
In this role, the Housekeeping Assistant will be responsible for a diverse range of cleaning and maintenance tasks to uphold Hilton’s reputation for excellence. Duties include thorough cleaning activities such as dusting and polishing furniture and fixtures, vacuuming carpets, sweeping and mopping floors, shampooing carpets, cleaning windows, polishing floors, managing waste disposal, and performing ashtray cleaning. Additionally, this role demands attentiveness to guest needs and a commitment to genuine hospitality — greeting guests warmly with a smile and addressing inquiries promptly.
Another important aspect of the Housekeeping Assistant’s duties involves collaboration with maintenance personnel or building management to promptly report any necessary repairs or preventative maintenance tasks. Monitoring and maintaining stock levels of cleaning supplies and equipment is also essential, ensuring resources are available to sustain the quality of hygiene expected throughout the hotel.
The position requires the execution of deep cleaning tasks and the management of specialized assignments as needed, including assisting with the sanitation of guest rooms when required. The Housekeeping Assistant is a key team member contributing to operational efficiency and guest satisfaction, embodying qualities such as integrity, teamwork, ownership, leadership, and a genuine passion for hospitality that aligns with Hilton’s core values.
This employment opportunity offers aspiring professionals the chance to join a prestigious hotel brand committed to high standards and guest-focused service. By becoming a Housekeeping Assistant at Hilton, individuals can develop valuable skills in hospitality, hygiene, and guest relations in a supportive and dynamic environment. The role is essential to maintaining Hilton’s outstanding standards and helps foster a welcoming atmosphere that encourages guests to return for future stays. Overall, the Housekeeping Assistant is pivotal in promoting a clean, safe, and comfortable environment that supports Hilton’s mission of providing exceptional guest experiences worldwide.
The Housekeeping Assistant role at Hilton is integral to maintaining the pristine condition and high standards of the hotel’s environment. This position focuses on the cleanliness and upkeep of various designated areas within the hotel, including meeting rooms, public spaces, offices, restrooms, and conference rooms. The Housekeeping Assistant plays a vital role in ensuring that guests experience the utmost comfort and satisfaction during their visit.
In this role, the Housekeeping Assistant will be responsible for a diverse range of cleaning and maintenance tasks to uphold Hilton’s reputation for excellence. Duties include thorough cleaning activities such as dusting and polishing furniture and fixtures, vacuuming carpets, sweeping and mopping floors, shampooing carpets, cleaning windows, polishing floors, managing waste disposal, and performing ashtray cleaning. Additionally, this role demands attentiveness to guest needs and a commitment to genuine hospitality — greeting guests warmly with a smile and addressing inquiries promptly.
Another important aspect of the Housekeeping Assistant’s duties involves collaboration with maintenance personnel or building management to promptly report any necessary repairs or preventative maintenance tasks. Monitoring and maintaining stock levels of cleaning supplies and equipment is also essential, ensuring resources are available to sustain the quality of hygiene expected throughout the hotel.
The position requires the execution of deep cleaning tasks and the management of specialized assignments as needed, including assisting with the sanitation of guest rooms when required. The Housekeeping Assistant is a key team member contributing to operational efficiency and guest satisfaction, embodying qualities such as integrity, teamwork, ownership, leadership, and a genuine passion for hospitality that aligns with Hilton’s core values.
This employment opportunity offers aspiring professionals the chance to join a prestigious hotel brand committed to high standards and guest-focused service. By becoming a Housekeeping Assistant at Hilton, individuals can develop valuable skills in hospitality, hygiene, and guest relations in a supportive and dynamic environment. The role is essential to maintaining Hilton’s outstanding standards and helps foster a welcoming atmosphere that encourages guests to return for future stays. Overall, the Housekeeping Assistant is pivotal in promoting a clean, safe, and comfortable environment that supports Hilton’s mission of providing exceptional guest experiences worldwide.
Job Requirements
- high school diploma or equivalent
- prior housekeeping or cleaning experience preferred
- ability to follow instructions and safety guidelines
- strong work ethic and reliability
- good interpersonal skills
- ability to stand, walk, and perform physical tasks for extended periods
- availability to work flexible hours including weekends and holidays
Job Qualifications
- hospitality experience preferred
- strong communication skills
- ability to work in a team environment
- attention to detail
- basic knowledge of cleaning equipment and supplies
- physical stamina to perform cleaning tasks
- ability to respond to guest inquiries professionally
Job Duties
- clean and upkeep designated sections of the hotel
- handle guest inquiries to maintain guest satisfaction
- clean meeting rooms, public areas, offices, restrooms, and conference rooms
- dust and polish furniture and fixtures
- vacuum carpets
- sweep and mop floors
- shampoo carpets
- clean windows and polish floors
- handle waste disposal and ashtray cleaning
- greet guests with a smile
- report necessary repairs or maintenance to management
- keep record of stock movement and assist in stock replenishment
- carry out deep cleaning tasks and manage specific assignments
- aid in sanitation of guest rooms as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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