Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $26.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Retirement benefits
Paid Time Off
Life insurance
Disability Coverage
wellness programs

Job Description

The St. Regis Chicago is a prestigious luxury hotel located at 401 E Upper Wacker Drive, Chicago, Illinois. As part of the renowned St. Regis Hotels & Resorts brand within the Marriott International portfolio, it offers guests timeless glamour combined with a forward-thinking spirit. The hotel is committed to providing exquisite experiences in more than 50 luxury hotels and resorts worldwide. St. Regis is recognized for its dedication to impeccable service, with a classic sophistication and modern sensibility, including exclusive butler service that anticipates guest needs flawlessly. Since its inception with the original St. Regis Hotel in New York by John Jacob Astor IV, the brand has maintained a distinguished presence in the luxury hospitality industry.

This full-time, non-management Housekeeping & Laundry position at The St. Regis Chicago involves maintaining the highest standards of cleanliness and guest satisfaction. The role requires responding promptly to guest and other department requests, identifying maintenance issues in public areas and guest rooms, and placing caution signs when necessary. Employees will handle organizing room furniture, removing items from hallways such as waste, dirty linens, and unused newspapers, and maintaining cleaning equipment. The job demands flexible availability, including weekends and holidays, with an hourly pay rate of $26.50.

The position demands strict adherence to company safety policies, reporting maintenance and safety hazards, accidents, or injuries, and completing required safety training and certifications. Maintaining personal appearance and uniform to a professional standard is essential, as is respecting company confidentiality and property. The role supports teamwork, upholding quality assurance standards, and actively assisting coworkers to achieve common goals. Physical requirements include moving objects up to 55 pounds independently and assisting with heavier loads, navigating confined or elevated spaces, climbing stairs and ramps, and working at various speeds depending on workload demands. The job entails standing, sitting, kneeling, or walking extensively throughout the full shift.

St. Regis Chicago embraces diversity and inclusion, ensuring equal employment opportunities, valuing cultural variety, and promoting a respectful work environment free from discrimination. This position offers comprehensive benefits including medical and retirement plans, paid time off (including sick leave when applicable), life and disability insurance, and additional wellness benefits subject to eligibility periods and conditions. Joining St. Regis means becoming part of a global team focused on delivering exceptional luxury hospitality experiences while developing personal and professional potential in a supportive, dynamic environment.

Job Requirements

  • Ability to respond promptly to guest requests
  • Physical capacity to stand, walk, kneel, and move frequently during shifts
  • Capability to move and lift objects up to 55 pounds without assistance
  • Willingness to work flexible schedules including weekends and holidays
  • Maintain a neat and professional appearance
  • Adherence to company policies regarding safety and confidentiality
  • Completion of safety training and certification
  • Ability to work as part of a team respectfully and supportively

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Ability to work flexible shifts including weekends and holidays
  • Strong attention to detail and commitment to quality
  • Good communication and teamwork skills
  • Basic knowledge of safety procedures
  • Ability to lift and move objects weighing up to 55 pounds unassisted

Job Duties

  • Respond quickly to guest and departmental requests
  • Identify and report maintenance issues in public areas and guest rooms
  • Place caution signs to ensure guest and employee safety
  • Organize furniture in guest rooms as required
  • Remove items from hallways including waste, dirty linens, and unused newspapers
  • Clean, maintain, and store cleaning equipment appropriately
  • Comply with company safety policies and complete required safety training

Job Criteria

Experience

No experience required


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