Housekeeping Aide

The Ritz-Carlton Laguna Niguel is a prestigious luxury hotel located at 1 Ritz Carlton Dr, Dana Point, California. This iconic establishment is part of the renowned Ritz-Carlton brand, which is synonymous with exceptional service, elegance, and hospitality standards in the luxury hotel industry. With a global reputation for excellence, The Ritz-Carlton Laguna Niguel offers guests an unforgettable experience characterized by attention to detail, impeccable care, and a commitment to comfort. The hotel boasts beautifully designed guest rooms, world-class amenities, and breathtaking views of the Pacific Ocean, making it a coveted destination for travelers seeking sophistication and tranquility.

The housekeeping and laundry department at The Ritz-Carlton Laguna Niguel plays a vital role in maintaining the hotel’s signature standards of cleanliness and comfort. The department ensures that every guest room and public space reflects the highest levels of hygiene and preparation, contributing significantly to the overall guest experience. This is particularly important at The Ritz-Carlton, where the "Gold Standards" of service, including the employee promise, credo, and service values, form the foundation for daily operations and excellence.

We are currently seeking a dedicated and proactive Housekeeping Attendant to join our team on a full-time day shift basis. This position is non-management and offers a competitive pay rate of $28.40 per hour. The primary responsibility of this role is to respond swiftly to guest requests and support other departments while ensuring all designated areas are clean, organized, and safe. The role involves identifying and reporting preventive or maintenance issues within guest rooms and public areas, placing caution signs where necessary, and liaising with maintenance teams for urgent repairs.

The Housekeeping Attendant will also manage the removal of items from hallways, transport waste and room service trays to service areas, maintain cleaning equipment, and ensure compliance with all company safety policies and procedures. This job requires physical stamina and coordination, as the attendant will be expected to move, lift, and manipulate objects weighing up to 55 pounds independently or more with assistance, perform tasks such as reaching, bending, climbing stairs, and navigating confined or slippery spaces.

Additionally, this role demands a polished and professional appearance, the maintenance of confidentiality regarding company information, and a commitment to treating all colleagues with dignity and respect. The Housekeeping Attendant is an integral part of the team that drives The Ritz-Carlton’s mission to exceed guest expectations by delivering impeccable service. By joining us, you will work in a supportive environment that values diversity, encourages personal and professional growth, and embraces the belief that creativity, kindness, and compassion lead to success.

At The Ritz-Carlton Laguna Niguel, your contribution is essential to maintaining our legacy of luxury hospitality. You will have the opportunity to learn and apply the "Gold Standards," be proud of the high-quality work you perform, and become an indispensable member of our global Marriott International family. Join us and embark on a rewarding career path where your efforts help create cherished memories for our guests while fostering your best version as a hospitality professional.