Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.90
Work Schedule
Flexible
Benefits
Health Insurance
retirement plans
Paid Time Off
Dental Insurance
Vision Insurance
Life insurance
accident insurance
Job Description
Pyramid Global Hospitality is a renowned hospitality company that places a strong emphasis on its people, truly embracing a 'People First' culture across its global operations. With a commitment to fostering diversity, well-being, and professional growth, Pyramid Global Hospitality has established itself as a supportive and inclusive employer within the hospitality industry. The company operates over 230 properties worldwide, providing dynamic career opportunities and comprehensive employee benefits that include health insurance, retirement plans, paid time off, wellness programs, local discounts, and special employee rates on hotel stays. Employees at Pyramid Global Hospitality benefit from extensive training and development programs designed to enhance their skills and promote career advancement. The Midland Hotel in Chicago, Illinois, is a distinguished property within the Pyramid Global Hospitality family. Situated in a prime location amidst the vibrant energy and iconic architecture of downtown Chicago, The Midland Hotel boasts 403 elegantly styled guest rooms along with 12,589 square feet of versatile meeting space. Known for delivering exceptional guest experiences, this hotel thrives on offering outstanding service and memorable stays to its visitors. The Midland Hotel nurtures a close-knit, professional team environment that values teamwork, passion, and excellence. Comprehensive training programs ensure employees are equipped with the knowledge and skills necessary to excel in their roles. Pyramid Global Hospitality deeply values its employees, offering full-time team members a competitive benefits package that includes comprehensive medical insurance with employer contributions, vision, dental, life, pet, and accident insurance options, a 401(k) plan with employer match and immediate vesting, along with paid time off and exclusive employee discounts across its portfolio of hotels.
This specific role is for a House Attendant position at The Midland Hotel. As a vital member of the housekeeping team, the House Attendant plays a crucial role in maintaining the cleanliness and overall presentation of the hotel, which significantly impacts guest satisfaction and loyalty. Known as the 'Heart of the House,' the House Attendant contributes to creating an inviting and comfortable environment that guests appreciate and remember. The role involves engaging with guests to ensure their comfort, working cooperatively with the housekeeping team to maintain strict cleanliness standards, and handling various tasks such as collecting bags, trash, and soiled linens; replenishing linens and guest amenities; delivering items to guest rooms; assisting room attendants with heavy lifting during deep cleans; and maintaining public spaces according to department standards. This position requires attention to detail, strong time management skills, physical stamina, and effective communication abilities. Candidates for the House Attendant role should be capable of handling equipment and supplies, managing physical demands such as lifting and positioning loads, and demonstrating a friendly, helpful demeanor toward guests and team members. The position offers a competitive hourly compensation rate of $25.90 and is well suited for individuals passionate about hospitality who are eager to develop their careers in a supportive, growth-oriented environment. Pyramid Global Hospitality is an equal opportunity employer that celebrates diversity and is committed to fostering an inclusive workplace for all employees. Compensation packages reflect a range of factors including skills, experience, certifications, and location, ensuring fairness and competitiveness across markets.
This specific role is for a House Attendant position at The Midland Hotel. As a vital member of the housekeeping team, the House Attendant plays a crucial role in maintaining the cleanliness and overall presentation of the hotel, which significantly impacts guest satisfaction and loyalty. Known as the 'Heart of the House,' the House Attendant contributes to creating an inviting and comfortable environment that guests appreciate and remember. The role involves engaging with guests to ensure their comfort, working cooperatively with the housekeeping team to maintain strict cleanliness standards, and handling various tasks such as collecting bags, trash, and soiled linens; replenishing linens and guest amenities; delivering items to guest rooms; assisting room attendants with heavy lifting during deep cleans; and maintaining public spaces according to department standards. This position requires attention to detail, strong time management skills, physical stamina, and effective communication abilities. Candidates for the House Attendant role should be capable of handling equipment and supplies, managing physical demands such as lifting and positioning loads, and demonstrating a friendly, helpful demeanor toward guests and team members. The position offers a competitive hourly compensation rate of $25.90 and is well suited for individuals passionate about hospitality who are eager to develop their careers in a supportive, growth-oriented environment. Pyramid Global Hospitality is an equal opportunity employer that celebrates diversity and is committed to fostering an inclusive workplace for all employees. Compensation packages reflect a range of factors including skills, experience, certifications, and location, ensuring fairness and competitiveness across markets.
Job Requirements
- High school diploma or equivalent preferred
- prior housekeeping or cleaning experience preferred
- ability to stand and walk for long periods
- physical capability to lift and carry loads of at least 25 lbs
- effective communication skills
- ability to operate cleaning equipment safely
- attention to detail
- team player mentality
Job Qualifications
- Housekeeping experience desirable
- neat, pleasant personality
- time management skills
- ability to work on feet for an extended period
- ability to communicate effectively
- ability to move, traverse, position self to reach corners on floors and high places
- observe conditions
- detect odors
- position and navigate carts weighing up to 100 lbs in tight spaces
- operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
- lift, carry and position loads of at least 25lbs
Job Duties
- Engage with guests to ensure their stay is going well
- work as a team to accomplish the goal of resort/hotel cleanliness
- walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
- pickup clean linen and refill the par stock of linen on each floor pantry
- deliver towels, cribs, cots and other items to the guest rooms on requests
- perform duties of room attendant when necessary
- refill the par stock of guest amenities and supplies on each floor pantry
- help the room attendants with heavy lifting during super cleaning/spring cleaning of rooms
- clean all public areas in the prescribed manner while following department standard operating procedures
- remove soiled linen and trash from all service areas and take to appropriate locations
- always respond in a friendly, helpful manner to guests and other team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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