Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Training and development opportunities

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence, innovative service, and fostering an inclusive work environment. As a trailblazer in the hotel industry, Marriott operates a diverse portfolio of hotels and related lodging facilities worldwide, each designed to deliver exceptional guest experiences and promote local culture. One of its distinctive offerings is the Courtyard brand, specially crafted to meet the needs of business travelers by providing comfortable, functional, and technology-friendly spaces. Located at 2421 S Acadian Thruway, Baton Rouge, Louisiana, the Courtyard hotel aims to create memorable experiences for every guest through its thoughtful services and welcoming atmosphere. Marriott International prides itself on being an equal opportunity employer, actively cultivating a workplace where diversity is celebrated and the backgrounds and talents of all employees are valued. The company is dedicated to fostering an environment free from discrimination, providing equal access to opportunities, and supporting professional growth and development at every level of the organization.

The Guest Environment Expert role within the housekeeping department at this Courtyard hotel is a vital position focused on maintaining the high standards of cleanliness and presentation critical to the guest experience. This full-time, non-management position demands dedication, attention to detail, and a proactive attitude. Guest Environment Experts have a broad scope of responsibilities, including cleaning guest rooms, public spaces, and other hotel areas, ensuring that each space is inviting and spotless. These experts take initiative and are empowered to work independently within their assigned areas to accomplish tasks that maintain and enhance the overall hotel environment. Responsibilities extend beyond routine cleaning; they include responding promptly to guest requests, stocking housekeeping carts efficiently, and ensuring compliance with safety protocols and company policies. With a hands-on approach, Guest Environment Experts must be physically capable of undertaking the demands of the role, such as standing, walking, bending, and lifting or moving objects weighing up to 50 pounds.

The position emphasizes professionalism in appearance and communication, as these factors significantly contribute to the guest's overall experience. Besides cleaning duties, the role requires a commitment to maintaining confidentiality, adhering to quality standards, and contributing to a safe workspace for all employees. Being part of the Courtyard team means understanding the importance of going beyond just providing a clean room; it’s about creating a welcoming atmosphere where guests feel valued and comfortable. Marriott International supports its employees in achieving their best and growing within the organization, making this role an excellent opportunity for individuals passionate about hospitality and service excellence. Joining this team offers more than just a job; it invites you to belong to a global community dedicated to delivering outstanding experiences and continuous improvement while enjoying a fun and supportive work culture.

Job Requirements

  • high school diploma or equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to lift and carry up to 50 pounds
  • willingness to adhere to Marriott International policies
  • availability to work full-time
  • non-management position

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • strong attention to detail
  • excellent customer service skills
  • ability to work independently and as part of a team
  • effective communication skills
  • physical ability to perform duties

Job Duties

  • maintaining cleanliness of guest rooms and public areas
  • responding to guest service requests promptly
  • stocking and organizing housekeeping carts
  • following safety and company policies
  • upholding professional appearance and communication
  • lifting and moving objects weighing up to 50 pounds
  • ensuring quality standards are met consistently

Job Criteria

Experience

Entry Level (1-2 years)


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