Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $16.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Converge Hospitality is a dynamic hotel management company committed to delivering exceptional guest experiences through dedicated service and operational excellence. Specializing in hotel and hospitality management, Converge Hospitality operates across various properties, ensuring each hotel maintains high standards of cleanliness, safety, and comfort that guests expect during their stay. Known for fostering a positive work environment and encouraging employee growth, Converge Hospitality places a strong emphasis on teamwork, professionalism, and quality service.
As a Room Attendant at Converge Hospitality, you will play a crucial role in upholding the company’s reputation by ensuring that guest rooms and public areas are immaculately clean, fully stocked, and well-maintained. This position is vital for creating a welcoming atmosphere that allows guests to enjoy a comfortable and pleasant stay. Beyond cleaning duties, Room Attendants contribute significantly to the safety and security of the hotel by promptly reporting maintenance issues and assisting in emergency situations. This position requires individuals who can work efficiently in a fast-paced environment while demonstrating genuine care for guests and fellow coworkers.
The role includes a variety of housekeeping responsibilities such as replenishing linens and amenities, vacuuming, dusting, and sanitizing bathrooms. In addition, Room Attendants attend pre-shift meetings to understand their daily assignments and ensure that all cleaning tasks meet the hotel’s strict standards and allotted minutes per room (MPRs). Opportunities to perform deep cleaning tasks and guest turndown services may also arise, offering variety and skill growth within the role.
Converge Hospitality expects this role to maintain consistent attendance, flexibility to work varying schedules including nights, weekends, and holidays, and adherence to company policies and procedures. The company also prioritizes inclusivity and provides reasonable accommodations to qualified individuals with disabilities. This is an at-will employment position, emphasizing that the job description serves as a guideline rather than a binding employment contract.
Working as a Room Attendant not only provides an opportunity to impact the guest experience directly but also to develop valuable skills in hospitality operations, customer service, and teamwork. With ongoing training and career development initiatives, Converge Hospitality supports its team members in reaching their full potential within the hospitality industry. This position provides a foundation for those interested in pursuing further career opportunities within the hotel management field or related service industries.
As a Room Attendant at Converge Hospitality, you will play a crucial role in upholding the company’s reputation by ensuring that guest rooms and public areas are immaculately clean, fully stocked, and well-maintained. This position is vital for creating a welcoming atmosphere that allows guests to enjoy a comfortable and pleasant stay. Beyond cleaning duties, Room Attendants contribute significantly to the safety and security of the hotel by promptly reporting maintenance issues and assisting in emergency situations. This position requires individuals who can work efficiently in a fast-paced environment while demonstrating genuine care for guests and fellow coworkers.
The role includes a variety of housekeeping responsibilities such as replenishing linens and amenities, vacuuming, dusting, and sanitizing bathrooms. In addition, Room Attendants attend pre-shift meetings to understand their daily assignments and ensure that all cleaning tasks meet the hotel’s strict standards and allotted minutes per room (MPRs). Opportunities to perform deep cleaning tasks and guest turndown services may also arise, offering variety and skill growth within the role.
Converge Hospitality expects this role to maintain consistent attendance, flexibility to work varying schedules including nights, weekends, and holidays, and adherence to company policies and procedures. The company also prioritizes inclusivity and provides reasonable accommodations to qualified individuals with disabilities. This is an at-will employment position, emphasizing that the job description serves as a guideline rather than a binding employment contract.
Working as a Room Attendant not only provides an opportunity to impact the guest experience directly but also to develop valuable skills in hospitality operations, customer service, and teamwork. With ongoing training and career development initiatives, Converge Hospitality supports its team members in reaching their full potential within the hospitality industry. This position provides a foundation for those interested in pursuing further career opportunities within the hotel management field or related service industries.
Job Requirements
- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience is an asset
- Ability to work varying schedules including nights, weekends, and holidays
- Physical ability to perform cleaning tasks including lifting, bending, and standing for long periods
- Good communication skills
- Reliable attendance record
- Ability to follow safety rules and procedures
Job Qualifications
- Knowledge of housekeeping and laundry operations and procedures
- Knowledge of proper use and storage of cleaning chemicals
- General knowledge of equipment such as vacuums, commercial washers and dryers
- Basic ability to understand and speak some English
- Ability to prioritize work assignments
- Demonstrate genuine care for customers and employees
- Ability to work in a fast-paced environment
Job Duties
- Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
- Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
- Change and replenish bed linens, towels and other guest amenities as needed
- Clean other designated areas such as restrooms, public areas, offices, and meeting rooms
- Ensure all hotel property is in working order and report any damage or mechanical problems
- Respond to guest requests and report guest issues and complaints to ensure satisfaction
- Turn in and log all guest property left in rooms or public spaces
- Attend pre-shift meetings to learn assignments and daily tasks
- Perform deep cleaning tasks such as flipping mattresses and moving furniture
- Perform guest turndown service as needed
- Ensure all assigned rooms and tasks are completed within the allotted MPRs
- Follow company policies and procedures
- Perform other duties as assigned by supervisor or management
Job Criteria
Experience
No experience required
Job Location
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