Job Overview

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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Training
Employee Discounts
flexible schedule

Job Description

Sonesta Fort Worth is a distinguished hotel known for its exceptional hospitality and commitment to providing outstanding guest experiences. Located in the vibrant city of Fort Worth, Texas, this hotel offers comfortable accommodations and a wide range of amenities tailored to meet the needs of both business travelers and vacationers. As a part of the Sonesta family, the Fort Worth property upholds the brand's reputation for quality, luxury, and superior service. Emphasizing a welcoming atmosphere, Sonesta Fort Worth strives to create a memorable stay for all its guests through attentive customer care and meticulous attention to detail throughout its facilities.

The Housekeeper role at Sonesta Fort Worth is a vital position within the hotel’s operations team. This full-time employment opportunity is centered on maintaining cleanliness, comfort, and safety in guest rooms and public areas, contributing directly to the guest satisfaction standards that Sonesta is recognized for. The housekeeper’s responsibilities span a comprehensive range of cleaning and maintenance tasks, including maintaining cleaning equipment, managing linens, and ensuring all areas meet the highest standards for sanitation and appearance. This position requires physical stamina, a detail-oriented mindset, and the ability to work independently as well as in coordination with the hospitality team. The role is perfect for individuals who take pride in creating a spotless and welcoming environment and who enjoy being part of a team dedicated to excellence in guest services.

With training provided, the role is suitable for those with prior cleaning experience as well as newcomers who are eager to learn and develop new skills in a professional hotel setting. Working hours include a rotating schedule with shifts spanning weekends and holidays, highlighting the need for flexibility and reliability. The housekeeper will report any maintenance needs and respond promptly to guest requests, thereby facilitating a smooth and enjoyable stay for hotel patrons. Sonesta Fort Worth believes in supporting its employees through training, clear communication, and a positive work environment that encourages professional growth and teamwork. This role offers not only a chance to be part of a respected hotel brand but also an opportunity to contribute meaningfully to the hospitality experience that guests value highly.

Job Requirements

  • High school diploma or equivalent
  • relevant experience or knowledge, skills, and mental ability equivalent to 2 years of high school education
  • physically able to push vacuum cleaner for extended periods of time
  • ability to lift up to 25 to 30 pounds
  • physically able to reach, stretch, bend, and walk during daily routine, with the ability to stand for long lengths of time up to 8 hours
  • physically able to utilize stairs as needed
  • previous experience cleaning preferred
  • training will be provided
  • ability to assist customers and guests when needed
  • pays attention to detail when cleaning
  • organized and able to follow a schedule
  • ability to follow verbal directions and assist the team with daily tasks
  • must be available to work rotating schedule including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • relevant experience or knowledge, skills, and mental ability equivalent to 2 years of high school education
  • physically able to push vacuum cleaner for extended periods of time
  • ability to lift up to 25 to 30 pounds
  • physically able to reach, stretch, bend, and walk during daily routine, with the ability to stand for long lengths of time up to 8 hours
  • physically able to utilize stairs as needed
  • previous experience cleaning preferred
  • training will be provided
  • ability to assist customers and guests when needed
  • pays attention to detail when cleaning
  • organized and able to follow a schedule
  • ability to follow verbal directions and assist the team with daily tasks
  • must be available to work rotating schedule including weekends and holidays

Job Duties

  • Maintain all cleaning equipment, supplies, and products
  • ensure safe and sanitary storage and care of products
  • perform general vacuuming, sweeping, scrubbing, and mopping of hardwood, laminate, or tiled floors as needed in guest rooms, guest common spaces such as lobby, hallways, stairwells, fitness areas
  • in charge of vacuuming equipment
  • vacuum and clean carpets and perform further treatments such as shampoo or stain-removal as needed
  • dispose of trash from bins and containers
  • dust and polish furniture and room accessories as needed
  • scrub sinks, basins, bathtubs, showers, and toilets in private and public bathrooms
  • change linens and gather used linens such as sheets or towels for laundering
  • wash, dry and fold linens
  • clean windows, glass surfaces, mirrors, and counters as needed
  • keep all public spaces neat and tidy
  • clean guest rooms within allotted time
  • respond to guest service/product request in timely manner
  • report repairs and replacements needed when encountered

Job Criteria

Experience

Mid Level (3-7 years)


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