Job Overview
Benefits
Paid vacation
Paid sick leave
Holiday pay
401K Program
Health Insurance
Dental Insurance
vision coverage
Life insurance
short-term disability
Marriott hotel discounts
Job Description
CMC Hotels is a reputable hospitality company dedicated to fostering growth and development for its employees. Known for its commitment to its people, CMC Hotels views its associates as the heart of the organization, recognizing that their contribution is vital to the success and expansion of its portfolio. This emphasis on growth is embedded in the company culture, offering employees the opportunity to grow professionally and succeed within a dynamic and supportive work environment. CMC Hotels operates several properties where guest satisfaction and operational excellence are priorities, making it a desirable employer in the hospitality industry.
The Housekeeper position at CMC Hotels is an essential role responsible for maintaining the cleanliness, orderliness, and overall appearance of guest rooms and various hotel areas. This role involves a variety of housekeeping duties such as cleaning rooms, restocking supplies, replacing linens, and addressing guest requests promptly to ensure a comfortable and pleasant stay experience. Housekeepers also help maintain safety standards by identifying and reporting maintenance issues or hazards while promoting courteous communication among team members. Wearing an approved uniform and name tag, housekeepers embody the company’s commitment to excellent guest service and teamwork. The role requires physical tasks including lifting linens weighing up to 50 lbs, operating laundry machinery safely, and adhering to chemical handling procedures. These responsibilities contribute directly to maintaining high standards of cleanliness and guest satisfaction throughout the hotel.
CMC Hotels also provides an attractive benefits package to its employees. Eligible employees enjoy comprehensive benefits such as paid vacation, paid sick leave, holiday pay, and access to a fully vested 401K savings program. The company also offers health benefits that include BCBS health insurance, dental and vision coverage, life insurance, and short-term disability to support employee well-being. Additional perks include exclusive Marriott hotel discounts, embodying CMC Hotels’ dedication to rewarding their associates and supporting their overall quality of life. By joining CMC Hotels, housekeepers become part of a company that not only values its people but invests in their long-term growth and success within the hospitality industry. This role is perfect for individuals seeking stable employment in a company that prioritizes employee development and satisfaction.
The Housekeeper position at CMC Hotels is an essential role responsible for maintaining the cleanliness, orderliness, and overall appearance of guest rooms and various hotel areas. This role involves a variety of housekeeping duties such as cleaning rooms, restocking supplies, replacing linens, and addressing guest requests promptly to ensure a comfortable and pleasant stay experience. Housekeepers also help maintain safety standards by identifying and reporting maintenance issues or hazards while promoting courteous communication among team members. Wearing an approved uniform and name tag, housekeepers embody the company’s commitment to excellent guest service and teamwork. The role requires physical tasks including lifting linens weighing up to 50 lbs, operating laundry machinery safely, and adhering to chemical handling procedures. These responsibilities contribute directly to maintaining high standards of cleanliness and guest satisfaction throughout the hotel.
CMC Hotels also provides an attractive benefits package to its employees. Eligible employees enjoy comprehensive benefits such as paid vacation, paid sick leave, holiday pay, and access to a fully vested 401K savings program. The company also offers health benefits that include BCBS health insurance, dental and vision coverage, life insurance, and short-term disability to support employee well-being. Additional perks include exclusive Marriott hotel discounts, embodying CMC Hotels’ dedication to rewarding their associates and supporting their overall quality of life. By joining CMC Hotels, housekeepers become part of a company that not only values its people but invests in their long-term growth and success within the hospitality industry. This role is perfect for individuals seeking stable employment in a company that prioritizes employee development and satisfaction.
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or related field preferred
- Ability to lift 50 lbs
- Physical stamina to perform repetitive tasks
- Ability to follow instructions and safety procedures
- Strong communication skills
- Willingness to wear uniform and nametag during shifts
Job Qualifications
- High school diploma or equivalent
- Previous housekeeping or cleaning experience preferred
- Ability to lift heavy objects up to 50 lbs
- Basic knowledge of laundry equipment operation and cleaning agent usage
- Good communication and interpersonal skills
- Ability to work independently and as part of a team
- Attention to detail and commitment to maintaining cleanliness and guest satisfaction
Job Duties
- Cleaning guest rooms
- Restock room supplies
- Replace dirty linens
- Respond to calls for housekeeping problems and report any maintenance issues or safety hazards
- Respond to guest queries and requests
- Follow 15/5 rule, make eye contact and smile at 15 feet, greet guest within 5 feet, to ensure complete guest satisfaction
- Must wear approved uniform at all times while working, including nametag
- Ensure complete guest satisfaction
- Responsible for receiving and issuing clean linens
- Fill written orders as requested by various departments
- Extending arms overhead, bending, grasping and lifting bulky linens weighing up to 50 lbs. from shelves to carts
- Responsible for communicating with housekeepers in a courteous manner to ensure smooth process
- Responsible for making sure dryers are properly cleaned from debris and dust, to maintain safety
- Responsible for maintaining appropriate inventory levels to ensure continuous supply
- Control room and table linens and organize by size, color and department
- Responsible for discarding torn, worn and faded linens following established procedures
- Responsible for operating washing and drying equipment, load and unload laundry from machines
- Use proper chemical handling procedures, referencing the MSDS book if necessary
- Measure and administer cleaning agents to laundry according to product specifications
- Responsible for monitoring feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor
- Responsible for cleaning up machines and surrounding areas
- Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property
Job Criteria
Experience
No experience required
Job Location
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