Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $15.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Life insurance
critical and accident insurance
Paid Time Off
hotel discounts
Job Description
The hiring establishment is a reputable hotel known for its commitment to guest satisfaction and high standards of cleanliness and hospitality. This hotel operates as a full-service lodging facility, catering to a diverse clientele ranging from business travelers to families on vacation. With a focus on maintaining a welcoming and pristine environment, the hotel emphasizes excellence in service and attention to detail, making it a preferred choice for travelers seeking comfort and quality. As an employer, the hotel offers full-time positions with a comprehensive benefit package designed to support the well-being and professional growth of its employees.
The role available is for a full-time Housekeeper, a vital position within the hotel's housekeeping department. This role is integral to ensuring that guest rooms and public areas meet the hotel's exacting cleanliness and maintenance standards. The Housekeeper will be responsible for cleaning and sanitizing guest rooms, replenishing supplies and amenities, inspecting rooms to ensure they meet quality standards, and reporting any damages or malfunctions to the Housekeeping Supervisor. Attention to detail is essential, as the Housekeeper will clean all furnishings, fixtures, and surfaces within guest rooms, including televisions, desks, air conditioning units, and more.
Moreover, the Housekeeper must have a thorough understanding of the hotel's operating procedures and room standards, and consistently deliver prompt and courteous service to all guests and staff. The role demands a combination of physical stamina, organizational skills, and a strong sense of discretion and professionalism. The Housekeeper will also be expected to maintain their cleaning supplies and equipment in a safe, organized, and presentable manner. Collaboration and teamwork are key components of the position, as is the commitment to uphold the company's mission, values, and vision.
This role offers a competitive salary on an annual basis and includes a benefits package that activates 30 days after employment commencement. The benefits offered comprise medical, dental, and vision insurance, life insurance, critical and accident insurance, paid time off (PTO), and exclusive hotel discounts. The hotel supports its staff with a healthy work environment that encourages respect, courtesy, and helpfulness among all team members. The Housekeeper will be required to wear a uniform and nametag at all times, adhere strictly to hotel policies and emergency procedures, and be willing to work flexible hours to accommodate the needs of the hotel and its guests.
The position also involves responsibilities beyond routine cleaning duties, such as deep cleaning tasks, handling guest complaints effectively, and contributing to the overall positive guest experience. The candidate must have the physical ability to push, pull, bend, stoop, reach upwards, lift up to 40 pounds, and tolerate exposure to extreme temperatures, as well as prolonged periods of standing and walking. Familiarity with operating laundry equipment is desirable but not mandatory. The work environment includes interaction with co-workers and guests, and the use of cleaning chemicals and equipment such as vacuum cleaners and brooms.
Overall, this Housekeeper role is suited for individuals who are detail-oriented, physically capable, and passionate about delivering exceptional hospitality services. The hotel looks forward to welcoming a dedicated new team member who will contribute positively to the Housekeeping Department and help maintain the high standards that guests expect and appreciate.
The role available is for a full-time Housekeeper, a vital position within the hotel's housekeeping department. This role is integral to ensuring that guest rooms and public areas meet the hotel's exacting cleanliness and maintenance standards. The Housekeeper will be responsible for cleaning and sanitizing guest rooms, replenishing supplies and amenities, inspecting rooms to ensure they meet quality standards, and reporting any damages or malfunctions to the Housekeeping Supervisor. Attention to detail is essential, as the Housekeeper will clean all furnishings, fixtures, and surfaces within guest rooms, including televisions, desks, air conditioning units, and more.
Moreover, the Housekeeper must have a thorough understanding of the hotel's operating procedures and room standards, and consistently deliver prompt and courteous service to all guests and staff. The role demands a combination of physical stamina, organizational skills, and a strong sense of discretion and professionalism. The Housekeeper will also be expected to maintain their cleaning supplies and equipment in a safe, organized, and presentable manner. Collaboration and teamwork are key components of the position, as is the commitment to uphold the company's mission, values, and vision.
This role offers a competitive salary on an annual basis and includes a benefits package that activates 30 days after employment commencement. The benefits offered comprise medical, dental, and vision insurance, life insurance, critical and accident insurance, paid time off (PTO), and exclusive hotel discounts. The hotel supports its staff with a healthy work environment that encourages respect, courtesy, and helpfulness among all team members. The Housekeeper will be required to wear a uniform and nametag at all times, adhere strictly to hotel policies and emergency procedures, and be willing to work flexible hours to accommodate the needs of the hotel and its guests.
The position also involves responsibilities beyond routine cleaning duties, such as deep cleaning tasks, handling guest complaints effectively, and contributing to the overall positive guest experience. The candidate must have the physical ability to push, pull, bend, stoop, reach upwards, lift up to 40 pounds, and tolerate exposure to extreme temperatures, as well as prolonged periods of standing and walking. Familiarity with operating laundry equipment is desirable but not mandatory. The work environment includes interaction with co-workers and guests, and the use of cleaning chemicals and equipment such as vacuum cleaners and brooms.
Overall, this Housekeeper role is suited for individuals who are detail-oriented, physically capable, and passionate about delivering exceptional hospitality services. The hotel looks forward to welcoming a dedicated new team member who will contribute positively to the Housekeeping Department and help maintain the high standards that guests expect and appreciate.
Job Requirements
- High school diploma or equivalent
- Prior housekeeping or hotel experience preferred
- Ability to push, pull, bend, stoop and reach upwards
- Ability to lift up to 40 pounds
- Tolerance to exposure to extreme temperatures
- Ability to stand and walk for prolonged periods
- Willingness to work flexible hours
- Must follow all policies and emergency procedures of the hotel
- Must wear uniform and nametag
- Must maintain personal cleanliness
- Embrace the mission, values, and vision of the company
Job Qualifications
- High school diploma or equivalent
- Prior housekeeping or hotel experience preferred
- Knowledge of operating laundry room dryers and washers desired but not required
- Ability to handle guest complaints effectively
- Good organizational skills
- Teamwork and communication abilities
- Physical capability to perform cleaning tasks including lifting up to 40 pounds
- Ability to tolerate exposure to extreme temperatures and prolonged standing or walking
Job Duties
- Have a good understanding of all of hotels operating procedures
- Be knowledgeable of room types and standards for supplies
- Check the general condition of the room and notify the Housekeeping Supervisor of any malfunction or damage
- Clean and sanitize guest rooms, replenish supplies and amenities, inspect and report rooms ready for sale to the front desk all in accordance with hotel’s training and standards
- Dust and clean all furnishings in guest rooms including the television, desk, desk chair, desk lamp/shade, air conditioner unit, headboards, nightstand, wall pictures, wall lamp/shade and window ledge
- Maintain cleaning supplies and the cleaning cart in a safe, organized and presentable fashion
- Ensure prompt and systematic servicing of all guest requests
- Handle guest complaints effectively
- Promote goodwill by being courteous, friendly and helpful to guests, managers and all other associates
- Work as a team member
- Be organized and thorough in preparing bedrooms within specified time while respecting internal hotel procedures
- Ensure no service rooms must be approved by inspector or front desk
- Must wear uniform and nametag
- Follow all policies and emergency procedures of the hotel
- Exercise discretion by not disturbing guests
- Perform laundry and public area cleaning
- Maintain personal cleanliness
- Be willing to work flexible hours
- Embrace the mission, values, and vision of the company
- Perform deep cleaning when assigned
- Other duties and responsibilities as may be designated
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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