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Housekeepers

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $17.50
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Work Schedule

Standard Hours
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Benefits

Paid vacation
paid personal leave
7 holidays
401(k) program
BCBS health insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Hotel Room Discounts

Job Description

CMC Hotels is a premier hospitality company dedicated to providing exceptional guest experiences through a commitment to quality and service. Specializing in hotel management and operations, CMC Hotels oversees a portfolio of properties including Embassy Suites Uptown Charlotte. This property is located in the vibrant city of Charlotte, North Carolina, known for its thriving business district and rich cultural scene. CMC Hotels prides itself on fostering a supportive work environment where employee growth and success are top priorities. The company believes in investing in its associates, recognizing that their dedication and development are key drivers of the organization's overall success. As part of this ethos, CMC Hotels offers a variety of benefits including paid vacation, personal leave, holidays, a 401(k) program, comprehensive health insurance including dental and vision, life insurance, disability coverage, and employee discounts on hotel rooms.

The Housekeeper / Guest Room Attendant role at Embassy Suites Uptown Charlotte is a vital position contributing directly to the comfort and satisfaction of guests. This full-time position requires maintaining high standards of cleanliness and organization throughout the hotel's guest rooms. The role involves a balance of physical tasks such as cleaning, restocking, and linen replacement, along with responding promptly to guest requests and reporting any maintenance or safety concerns. This position is ideal for someone who enjoys working in a dynamic hospitality environment and takes pride in ensuring every guest's stay is as pleasant and comfortable as possible. With a focus on teamwork, communication, and attention to detail, the Housekeeper / Guest Room Attendant helps uphold the Embassy Suites brand reputation for excellence. Candidates can expect supportive training and opportunities for personal growth within the company, building a career in the hospitality industry with CMC Hotels.

Job Requirements

  • High school diploma or equivalent preferred
  • prior housekeeping or cleaning experience preferred
  • ability to work flexible hours including weekends and holidays
  • physical ability to perform cleaning tasks requiring lifting and standing
  • good communication skills
  • ability to work independently and as part of a team

Job Qualifications

  • Knowledge of cleaning and sanitation products, techniques, and methods
  • ability to reach, kneel, bend, lift, push, and pull (up to 30 lbs)
  • must be able to stand for long periods of time
  • excellent guest service and communication skills

Job Duties

  • Clean and maintain guest rooms to company standards
  • restock room supplies and amenities
  • replace dirty linens and towels
  • respond to guest requests and housekeeping calls promptly
  • report maintenance issues or safety hazards

Job Criteria

Experience

Entry Level (1-2 years)


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