
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Paid vacation
paid personal leave
Holidays
401(k) program
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Hotel Room Discounts
Job Description
CMC Hotels is a distinguished hospitality company committed to providing exceptional guest experiences while fostering a culture of growth and development for its associates. Located in vibrant Charlotte, NC, the company operates various hotels including the renowned Embassy Suites Uptown Charlotte, where the focus is on delivering superior service and comfort to every guest. CMC Hotels emphasizes a supportive work environment where team members are encouraged to grow professionally and personally. This philosophy is reflected in their hiring practices, benefits, and ongoing training programs, making it an excellent workplace for individuals seeking long-term career growth in the hospitality industry.
The role of Housekeeper / Guest Room Attendant at Embassy Suites Uptown Charlotte involves maintaining a clean, orderly, and welcoming environment for guests. This position is essential in ensuring that guest rooms meet the high standards expected at CMC Hotels. Responsibilities include cleaning and sanitizing guest rooms, replenishing supplies, and responding promptly to guest requests to enhance their stay. The role demands physical stamina and attention to detail, as well as excellent communication skills to interact courteously with guests and colleagues. Successful candidates will join a team committed to delivering exceptional service, contributing to guest satisfaction and the overall reputation of the hotel. This position offers competitive benefits, including paid vacation, personal leave, holidays, health insurance, and other perks that support employee well-being and growth.
The role of Housekeeper / Guest Room Attendant at Embassy Suites Uptown Charlotte involves maintaining a clean, orderly, and welcoming environment for guests. This position is essential in ensuring that guest rooms meet the high standards expected at CMC Hotels. Responsibilities include cleaning and sanitizing guest rooms, replenishing supplies, and responding promptly to guest requests to enhance their stay. The role demands physical stamina and attention to detail, as well as excellent communication skills to interact courteously with guests and colleagues. Successful candidates will join a team committed to delivering exceptional service, contributing to guest satisfaction and the overall reputation of the hotel. This position offers competitive benefits, including paid vacation, personal leave, holidays, health insurance, and other perks that support employee well-being and growth.
Job Requirements
- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience preferred
- Ability to perform physical tasks required by the job
- Strong attention to detail
- Good communication skills
- Ability to work in a team environment
- Flexibility to work various shifts including weekends and holidays
Job Qualifications
- Knowledge of cleaning and sanitation products, techniques, and methods
- Ability to reach, kneel, bend, lift, push, and pull up to 30 lbs
- Must be able to stand for long periods of time
- Excellent guest service and communication skills
Job Duties
- Clean and maintain guest rooms to company standards
- Restock room supplies and amenities
- Replace dirty linens and towels
- Respond to guest requests and housekeeping calls promptly
- Report maintenance issues or safety hazards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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