Housekeepers

The Hilton Garden Inn at OSU is a well-established hotel, known for providing comfortable accommodations and excellent guest services in the heart of the Ohio State University area. Part of the globally recognized Hilton brand, this hotel combines modern amenities with a welcoming atmosphere, aiming to create a memorable stay for both business and leisure travelers. The Hilton Garden Inn is committed to upholding high standards of hospitality, and prides itself on a professional yet friendly team environment that supports both employee development and customer satisfaction.

We are currently seeking motivated individuals to join our housekeeping team. This position offers both full-time and part-time opportunities, with a starting wage of $15.00 per hour. Full-time housekeepers qualify for a comprehensive benefit package that starts 30 days after employment begins. Our benefits include medical, dental, vision, life insurance, critical and accident insurance, paid time off (PTO), and attractive hotel discounts. This ensures that our team members feel supported both professionally and personally.

As a Housekeeper at the Hilton Garden Inn at OSU, you will play a vital role in maintaining the pristine condition of guest rooms and public areas. Your responsibilities will include cleaning and sanitizing guest rooms according to the hotel’s standards, replenishing supplies and amenities, and inspecting rooms to ensure they meet quality requirements before being marked ready for guest occupancy. Your attention to detail will be essential in dusting and cleaning all furnishings, including televisions, desks, nightstands, lamps, air conditioning units, and window ledges.

You will also be expected to maintain your cleaning supplies and cart in a safe, organized, and presentable manner. Prompt response to guest requests and effective handling of guest complaints are critical to promoting goodwill and ensuring a pleasant guest experience. Additionally, teamwork, organization, and thoroughness are highly valued qualities at our hotel. You will need to respect internal hotel procedures while preparing bedrooms efficiently and systematically.

Safety and professionalism are core to this role. Housekeepers must wear a uniform and nametag at all times, follow all hotel policies and emergency protocols, and adhere to standards of discretion to avoid disturbing guests. Other duties include laundry services, public area cleaning, and deep cleaning projects when assigned. Flexibility in working hours is required to meet the dynamic demands of the hospitality industry. Embracing the Hilton Garden Inn’s mission, values, and vision is fundamental to success in this role.

We value our housekeepers as essential contributors to our guests’ positive experiences and overall hotel reputation. At the Hilton Garden Inn at OSU, we look forward to welcoming new team members who are dedicated, reliable, and motivated to uphold the highest standards of cleanliness and customer service.