Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Recognition Programs and Rewards
Health Insurance
Dental Insurance
Vision Insurance
Travel Discounts
Employee assistance program
Paid vacation time
paid sick days
401(k) program with company match
tuition reimbursement programs
Job Description
King 583 is a distinguished Hilton Vacation Club resort dedicated to providing exceptional experiences for its owners and guests. As part of the larger Hilton Worldwide family, King 583 exemplifies the premium standards that Hilton is known for, delivering luxury, comfort, and unmatched hospitality in every aspect of its operations. This resort caters to vacation club members who seek relaxing and memorable stays in well-maintained surroundings complemented by excellent services. Known for its commitment to quality and guest satisfaction, King 583 offers a vibrant work environment where team members are valued and their contributions recognized.
The position offered is that of a Housekeeping Supervisor, a crucial role within the resort's housekeeping department. The successful candidate will support daily housekeeping operations to maintain the resort's high standards of cleanliness, quality, and guest service. This full-time role requires flexible availability, including weekends and holidays, and the ability to work varied shifts to meet the operational demands of the resort. The Housekeeping Supervisor will play a pivotal role in training housekeeping staff on safety, department procedures, and service guidelines to ensure superior performance. They will be responsible for scheduling staff, assigning daily tasks, and conducting inspections of guestrooms and public spaces to uphold hygiene and quality standards. A key aspect of this role entails maintaining inventory levels to ensure housekeeping staff are adequately equipped with tools and supplies. The supervisor will also manage shift-related tasks such as room assignments and reporting, assist in department meetings, communicate maintenance requests to the engineering team, and respond promptly to guest requests to enhance their satisfaction. Additionally, participation in the performance review process and other assigned responsibilities are part of the role’s scope.
King 583 stands out not only for its commitment to guest excellence but also for its supportive and enriching work culture. The resort offers a competitive benefits package that includes excellent healthcare options covering medical, dental, and vision plans from day one. Employees benefit from generous paid vacation time and paid sick days, as well as a 401(k) program with a company match, tuition reimbursement programs, and an employee assistance program focused on mental and physical well-being. Team members also enjoy access to Hilton travel discounts worldwide through the Go Hilton program and recognition programs that reward exceptional work and dedication. Learning and advancement opportunities abound, making this an ideal place for those seeking career growth within the hospitality industry. The employer is committed to diversity and inclusion, providing reasonable accommodations for applicants and employees with disabilities. This environment fosters a strong culture of work-life balance and family-friendly benefits, contributing to the recognition King 583 and its parent company have earned as one of America’s Greatest Workplaces for Parents and Families. Joining King 583 as a Housekeeping Supervisor means becoming part of a team that values quality, teamwork, and outstanding service in every aspect of the guest experience.
The position offered is that of a Housekeeping Supervisor, a crucial role within the resort's housekeeping department. The successful candidate will support daily housekeeping operations to maintain the resort's high standards of cleanliness, quality, and guest service. This full-time role requires flexible availability, including weekends and holidays, and the ability to work varied shifts to meet the operational demands of the resort. The Housekeeping Supervisor will play a pivotal role in training housekeeping staff on safety, department procedures, and service guidelines to ensure superior performance. They will be responsible for scheduling staff, assigning daily tasks, and conducting inspections of guestrooms and public spaces to uphold hygiene and quality standards. A key aspect of this role entails maintaining inventory levels to ensure housekeeping staff are adequately equipped with tools and supplies. The supervisor will also manage shift-related tasks such as room assignments and reporting, assist in department meetings, communicate maintenance requests to the engineering team, and respond promptly to guest requests to enhance their satisfaction. Additionally, participation in the performance review process and other assigned responsibilities are part of the role’s scope.
King 583 stands out not only for its commitment to guest excellence but also for its supportive and enriching work culture. The resort offers a competitive benefits package that includes excellent healthcare options covering medical, dental, and vision plans from day one. Employees benefit from generous paid vacation time and paid sick days, as well as a 401(k) program with a company match, tuition reimbursement programs, and an employee assistance program focused on mental and physical well-being. Team members also enjoy access to Hilton travel discounts worldwide through the Go Hilton program and recognition programs that reward exceptional work and dedication. Learning and advancement opportunities abound, making this an ideal place for those seeking career growth within the hospitality industry. The employer is committed to diversity and inclusion, providing reasonable accommodations for applicants and employees with disabilities. This environment fosters a strong culture of work-life balance and family-friendly benefits, contributing to the recognition King 583 and its parent company have earned as one of America’s Greatest Workplaces for Parents and Families. Joining King 583 as a Housekeeping Supervisor means becoming part of a team that values quality, teamwork, and outstanding service in every aspect of the guest experience.
Job Requirements
- Minimum of one year of experience in a housekeeping supervisory role
- Basic computer skills
- Flexible availability including weekends and holidays with the ability to work varied shifts
- Proficient in English with the ability to communicate clearly both verbally and in writing with guests owners and team members
Job Qualifications
- Minimum of one year of experience in a housekeeping supervisory role
- Basic computer skills
- Strong interpersonal abilities
- Proficient in English with the ability to communicate clearly both verbally and in writing with guests owners and team members
Job Duties
- Assist in training housekeeping staff including safety security department procedures and service guidelines
- Assist in scheduling staff according to standards and forecasted occupancy assign daily work tasks to employees
- Inspect guestrooms and public areas throughout the resort
- Maintain inventory at appropriate par levels ensure employees have necessary tools and supplies to perform their duties
- Perform shift associated work such as room assignment vacant room discrepancy reports and departure reports
- Assist in all department meetings
- Document and communicate maintenance requests to engineering department to ensure resort service quality standards are met
- Respond quickly to guest requests in a friendly manner follow up to ensure guest satisfaction
- Assist in the performance review process
- Additional responsibilities may be assigned as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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