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HOUSEKEEPER / ROOM ATTENDANT

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $22.68
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
pension
401k
Paid vacation
paid sick days
Paid holidays
Paid Family Bonding Time
Adoption assistance
Free room nights
discounted room rates
Tuition Reimbursement
Free Meals
Employee stock purchase plan
Retail Discounts
Career growth opportunities

Job Description

Hyatt Regency Washington on Capitol Hill is a prestigious hotel located just steps away from the U.S. Capitol building in Washington, D.C. As part of the globally recognized Hyatt Hotels Corporation, this establishment is known for its luxurious accommodations, exceptional guest services, and prime location, making it a top choice for travelers visiting the nation’s capital. Hyatt Regency Washington has recently undergone an extensive renovation, enhancing its guest rooms and public spaces to provide an even more comfortable and elevated stay experience. The hotel prides itself on a rich history of hospitality excellence combined with modern amenities and a commitment to guest satisfaction. Moreover, Hyatt as a company has been repeatedly honored as one of Fortune’s 100 Best Companies to Work For, showcasing its dedication to employee well-being, growth, and a positive workplace culture. Joining this team means being part of a community that values collaboration, respect, and exceptional service.

The role of the Room Attendant at Hyatt Regency Washington on Capitol Hill is integral to upholding the hotel’s high standards of cleanliness and customer care. This position involves maintaining the cleanliness and appearance of guest rooms, ensuring that every detail meets the expectations set by the newly renovated rooms. The Room Attendant plays a key role in providing guests with a pristine environment, contributing directly to their overall satisfaction and the hotel’s reputation. This position requires a strong desire and commitment to serving guests and an ability to communicate effectively when necessary to address guest needs or concerns. The role is physically demanding, involving lifting, pushing, and pulling moderate weights, along with managing time efficiently in a fast-paced environment. Flexibility is essential as the Room Attendant must be available to work any day of the week, including weekends and holidays, with shifts spanning from early morning at 8:00 am to late evening at 11:30 pm. The hourly wage for this role is competitive at $22.6838, with planned increases after six months and one year, highlighting the hotel’s investment in its staff. Employees in this role also enjoy a comprehensive benefits package, including medical, dental, and vision insurance, life insurance, pension and 401k plans, and generous paid vacation, sick days, and holidays. Additional perks include paid family bonding time, adoption assistance, free room nights after 90 days, discounted room rates for friends and family, tuition reimbursement, free meals during work shifts, an employee stock purchase plan, retail discounts, and opportunities for local and national career growth. Working as a Room Attendant at Hyatt Regency Washington on Capitol Hill offers a unique chance to be part of a prestigious brand dedicated to employee welfare and guest satisfaction, providing both professional development and a rewarding work environment.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous cleaning or housekeeping experience preferred
  • Ability to communicate with guests
  • Flexibility to work weekends, holidays, and varied shifts
  • Physical ability to perform lifting, pushing, and pulling tasks
  • Strong attention to detail
  • Good time management skills
  • Willingness to assist others and work in a team environment

Job Qualifications

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Ability to lift, push, and pull a moderate weight
  • Attention to detail
  • Good time management skills
  • Willingness to assist guests and fellow colleagues
  • Previous housekeeping experience preferred
  • Availability to work any day of the week including weekends and holidays
  • Flexibility to work any time between 8:00am and 11:30pm

Job Duties

  • Maintain cleanliness of assigned guest rooms
  • Communicate effectively with guests when needed
  • Ensure rooms meet the high standards of the newly renovated hotel
  • Work flexible shifts including weekends and holidays between 8:00am and 11:30pm
  • Assist guests and colleagues as required
  • Manage time efficiently in a fast-paced environment
  • Perform lifting, pushing, and pulling of moderate weights

Job Criteria

Experience

Entry Level (1-2 years)


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