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Housekeeper - Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.13 - $17.66
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Work Schedule

Weekend Shifts
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Benefits

Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
paid daily

Job Description

InnVentures is a dynamic and innovative hospitality management company that operates over 75 hotels across more than 20 states. With a strong foundation built over 40 years, InnVentures has developed proven methods in hotel management, development, and revenue maximization, earning a trusted reputation for operating major hotel brands. The company collaborates with some of the nation's largest Real Estate Investment Trusts (REITs) as well as private real estate owners, managing a diverse portfolio that also includes individual and family-owned hotels. InnVentures fosters a culture centered around entrepreneurial ambition and team-driven success, ensuring all employees are aligned with the company's goal of delivering outstanding guest experiences.

The Housekeeper position at Holiday Inn Express in Spokane, WA, is vital to maintaining the comfort and satisfaction of our guests. Many travelers enjoy the excitement of being on the road but often yearn for the comforts of home. In this role, you become an essential part of making the hotel feel like a home away from home. Your efforts help guarantee guests enjoy a comfortable, productive, and memorable stay. As a member of the housekeeping team, you will be responsible for cleaning and maintaining guest rooms and common areas to meet the brand’s high standards of cleanliness.

This role requires attention to detail and a focus on guest satisfaction. You will be wiping surfaces, dusting, vacuuming, changing linens, making beds, and restocking room supplies. Cleaning bathrooms, removing trash, practicing environmentally-friendly procedures, and supporting the maintenance team by reporting any issues are integral to the job. Beyond cleaning duties, you will interact with guests, offering them a friendly smile and assistance during your shift, which helps create a welcoming atmosphere.

InnVentures values its employees and offers a comprehensive benefits package designed to support health, well-being, and financial security. Eligible employees enjoy group insurance options that include medical, dental, vision, and company-paid life insurance coverage. Paid time off, company-matched 401(k) plans, and a variety of voluntary benefits such as short-term and long-term disability, accident, critical illness coverage, and flexible spending accounts are also available. Additionally, life enrichment benefits provide opportunities for leadership development, employee assistance programs, hotel perks, and more. The company also offers an innovative pay structure where employees can get paid daily.

This full-time housekeeping position offers an excellent opportunity for individuals who enjoy a fast-paced work environment and find satisfaction in creating clean, comfortable spaces for others. While previous cleaning, janitorial, or customer service experience is a plus, it is not a strict requirement. What matters most is a positive attitude, a willingness to follow detailed cleaning protocols, and the physical ability to perform the duties consistently. This includes continuous movement, regularly bending, lifting, pushing, pulling, and carrying items weighing up to 25 pounds, as well as standing and walking throughout entire shifts. Applicants must also be flexible to work weekends and holidays as needed, reflecting the hospitality industry’s 24/7 nature.

Joining InnVentures as a Housekeeper not only allows you to be part of a well-established company with a rich history but also to grow your skills in a supportive, team-oriented environment. Your work directly impacts the guest experience, helping to drive the success of the hotel and the satisfaction of each visitor. If you are motivated, reliable, and enjoy contributing to a clean and comfortable environment, this role at Holiday Inn Express Spokane is a promising opportunity to consider.

Job Requirements

  • must have a high school diploma or equivalent
  • physical ability to perform continuous movement including bending, lifting, pushing, pulling, and carrying up to 25 pounds
  • ability to stand and walk for an entire shift
  • ability to perform repetitive motions
  • availability to work weekends and holidays
  • must have basic verbal and written communication skills

Job Qualifications

  • previous cleaning, janitorial or customer service experience is a plus but not required
  • basic verbal and written communication skills
  • ability to interact positively with guests and team members
  • physical ability to perform continuous movement, bending, lifting, pushing, pulling, and carrying up to 25 pounds
  • ability to stand and walk for entire shift
  • ability to perform repetitive motions
  • availability to work weekends and holidays

Job Duties

  • wipe all surfaces, dust and vacuum each guest room adhering to our brand standards
  • change linens, make beds and restock all guest room supplies
  • clean bathrooms, remove trash and carry out green practices as trained by the hotel
  • greet and assist guests that you encounter during your shift with a friendly smile
  • clean multiple rooms each day
  • support our maintenance team by reporting any broken, defective or missing items
  • support the goals of the hotel through teamwork and collaboration with all departments

Job Criteria

Experience

No experience required


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