Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.75 - $16.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
retirement plans
Employee Discounts
Training and development programs
wellness programs
inclusive work environment
Job Description
Marriott International is a globally recognized hospitality company known for its commitment to delivering exceptional guest experiences across a variety of hotel brands. Among its diverse portfolio, Westin Hotels & Resorts stands out by focusing on wellness and guest well-being, aiming to create environments where guests can rejuvenate and live healthy while traveling. As part of this mission, Westin recruits dedicated associates who not only perform their duties with excellence but also embrace a lifestyle of well-being and positivity. Marriott International prides itself on fostering an inclusive and non-discriminatory work culture where diversity and individual backgrounds are celebrated, contributing to a rich tapestry of culture and talent within the organization. This inclusive mindset ensures that every associate feels welcomed, respected, and empowered in their role.
The Guest Environment Expert position plays a critical role in upholding Marriott's high standards of cleanliness, safety, and guest satisfaction. This role is not merely about cleaning rooms or public areas but creating memorable, unique experiences for hotel guests. Guest Environment Experts are entrusted with multiple housekeeping functions involving meticulous cleaning, stocking, and maintaining public and private spaces within the hotel. They operate independently, identifying and addressing needs promptly to ensure the hotel environment remains inviting, comfortable, and immaculate. These professionals are key contributors to the guest experience, ensuring that every detail is thoughtfully attended to, fostering guest loyalty and positive reviews.
This position requires associates who are proactive, physically capable, and attentive to the needs of both the guests and the hotel. Tasks involve standing, walking, lifting, and handling objects up to 50 pounds, emphasizing the need for stamina and physical fitness. Beyond physical capabilities, Guest Environment Experts must adhere to Marriott's strict policies on workplace safety, confidentiality, and professional behavior. Uniform standards, personal appearance, and communication skills are vital components of this role to maintain a professional and welcoming atmosphere.
At Westin, the team ethos centers on empowering guests to regain control over their health and well-being while traveling. The brand's commitment to wellness is central to the guest experience, and associates are encouraged to embody this commitment in their personal and professional lives. The ideal candidate thrives on optimism, embraces adventure, maintains personal well-being, and is passionate about contributing to a positive and rejuvenating environment for guests. By joining the Westin team, employees not only fulfill their career aspirations but also become part of a larger mission to redefine hospitality through wellness, connection, and care. This is a full-time role focused on delivering high-quality service and maintaining standards that position Westin as a preeminent wellness brand in the hospitality industry.
The Guest Environment Expert position plays a critical role in upholding Marriott's high standards of cleanliness, safety, and guest satisfaction. This role is not merely about cleaning rooms or public areas but creating memorable, unique experiences for hotel guests. Guest Environment Experts are entrusted with multiple housekeeping functions involving meticulous cleaning, stocking, and maintaining public and private spaces within the hotel. They operate independently, identifying and addressing needs promptly to ensure the hotel environment remains inviting, comfortable, and immaculate. These professionals are key contributors to the guest experience, ensuring that every detail is thoughtfully attended to, fostering guest loyalty and positive reviews.
This position requires associates who are proactive, physically capable, and attentive to the needs of both the guests and the hotel. Tasks involve standing, walking, lifting, and handling objects up to 50 pounds, emphasizing the need for stamina and physical fitness. Beyond physical capabilities, Guest Environment Experts must adhere to Marriott's strict policies on workplace safety, confidentiality, and professional behavior. Uniform standards, personal appearance, and communication skills are vital components of this role to maintain a professional and welcoming atmosphere.
At Westin, the team ethos centers on empowering guests to regain control over their health and well-being while traveling. The brand's commitment to wellness is central to the guest experience, and associates are encouraged to embody this commitment in their personal and professional lives. The ideal candidate thrives on optimism, embraces adventure, maintains personal well-being, and is passionate about contributing to a positive and rejuvenating environment for guests. By joining the Westin team, employees not only fulfill their career aspirations but also become part of a larger mission to redefine hospitality through wellness, connection, and care. This is a full-time role focused on delivering high-quality service and maintaining standards that position Westin as a preeminent wellness brand in the hospitality industry.
Job Requirements
- High school diploma or equivalent
- Ability to stand, sit, or walk for extended periods
- Capability to lift, carry, push, pull, and place objects weighing up to 50 pounds
- Adherence to company policies and safety guidelines
- Reliable and punctual
- Ability to maintain confidentiality
- Positive attitude and professional appearance
Job Qualifications
- Experience in housekeeping or related field preferred
- Ability to work independently and as part of a team
- Strong communication skills
- Attention to detail
- Physical stamina to perform demanding tasks
- Commitment to providing excellent guest service
- Basic knowledge of cleaning chemicals and equipment
Job Duties
- Delivering guest requests
- Stocking carts with necessary supplies
- Cleaning guest rooms and public spaces
- Maintaining the appearance and cleanliness of the hotel
- Following company policies and procedures
- Ensuring workplace safety
- Upholding quality standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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