Housekeeper, Milliken Creek Inn

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Paid sick leave
Yearly free night
Discounted team member rate
Training and certifications
401k Retirement Plan
Employee-centric work environment
Prestigious hotel collection membership

Job Description

Four Sisters Inns is a distinguished collection of 17 boutique inns and small hotels located throughout California's most sought-after destinations. With a legacy spanning over 45 years, the company has built a reputation for offering authentic and personalized guest experiences combined with beautiful accommodations and exceptional service. Each inn in the collection has a unique charm, catering to travelers seeking intimate, boutique-style lodging options that emphasize personalized attention and a welcoming atmosphere. Four Sisters Inns takes pride in fostering a culture that values its employees, guests, and investors equally, promoting a collaborative work environment where team members feel empowered and recognized. As a majority woman-owned business, the company is deeply committed to diversity, inclusion, and equal opportunity employment, ensuring that every team member is respected and supported in their professional growth.

The company culture at Four Sisters Inns revolves around integrity, professionalism, and respect. Employees work as a unified team dedicated to providing top-tier guest services while maintaining a positive and respectful workplace. The organization emphasizes a small team setting where every employee's contributions matter, with numerous opportunities for learning, development, and career advancement. Four Sisters Inns is committed to promoting from within and offers various certifications and training programs to help team members thrive in their hospitality careers.

The role of the Housekeeper at Milliken Creek Inn, one of the notable properties within the Four Sisters Inns collection, is integral to maintaining the overall guest experience and hotel atmosphere. The Housekeeper is responsible for ensuring all guest rooms, yard areas, parking lots, office spaces, and supply areas are immaculate and well-maintained. Daily cleaning duties include washing and folding clothes, cleaning cabinets and rooms, and managing supply inventories. This position also requires occasional lifting and moving of items weighing up to 30 pounds. The Housekeeper works primarily from Thursday through Sunday in shifts ranging from 5 to 8 hours, with weekend and holiday availability being essential. As hotel occupancy fluctuates, weekday schedules may vary, demanding flexibility and adaptability from the employee.

Key skills for this role include a strong sense of responsibility, high integrity, efficiency, and the ability to follow schedules and detailed cleaning lists. Excellent communication skills are also necessary, as the Housekeeper is often the face of the property, greeting guests professionally and kindly. The position demands a person with a passion for helping others, meticulous attention to detail, and the willingness to go above and beyond for guest satisfaction. This role is not just about cleaning but also about enhancing the guest experience through exemplary service and a positive attitude.

Working at Four Sisters Inns offers employees many benefits such as paid sick leave, a yearly complimentary night at select hotels within the collection, and discounted team member rates along with special friends and family rates. The company also provides valuable opportunities for professional growth through certification programs and training to build a strong hospitality career. Employees can take advantage of a tax-saving 401K retirement plan and enjoy being part of a prestigious hotel collection that values employee wellbeing and fosters an inclusive and supportive work environment. Joining this team means becoming part of a passionate and dedicated group focused on delivering excellence in hospitality in some of California's most beautiful locations.

Job Requirements

  • High school diploma or equivalent
  • Availability to work Thursday through Sunday
  • Weekend availability including Saturdays and Sundays
  • Ability to work holidays
  • Flexibility in weekday scheduling based on hotel occupancy
  • Physical ability to lift and move items up to 30 pounds
  • Strong responsibility and integrity
  • Ability to work efficiently and maintain high cleaning standards
  • Excellent communication skills with guests
  • Willingness to follow schedules and cleaning lists

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Strong customer service and communication skills
  • Ability to follow instructions and detailed cleaning schedules
  • Ability to work flexible hours including weekends and holidays
  • Physical capability to lift and move items up to 30 pounds
  • Positive attitude and a team player mindset
  • Basic knowledge of hospitality industry standards is a plus

Job Duties

  • Provide assistance and excellent customer service to all guests - being ready, willing, and genuinely happy to help guests at all times
  • Perform evening housekeeping duties, including refreshing linens, emptying wastebaskets, and restocking amenities
  • Provide turndown services, such as preparing beds, dimming lights, and placing evening amenities
  • Maintain high standards of cleanliness and attention to detail in all guest areas
  • Ensure guest satisfaction by addressing any special requests or needs promptly
  • Assist with any guest service requests
  • Work within the five core values of Four Sisters Inns: Grace, Grit, Attentiveness, Adaptability, Above & Beyond
  • Promote the collection: develop a knowledge of other Four Sisters Inns and communicate information about the collection to guests
  • Any other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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