HOUSEKEEPER LEAD (FULL TIME)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identify Theft Protection
Pet insurance
critical illness insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid Time Off

Job Description

Crothall Healthcare is a leading healthcare support services provider specializing in delivering high-quality, innovative, and responsive environmental services to the healthcare industry. As part of Compass One Healthcare, Crothall serves nearly 1,300 healthcare accounts, many of which are recognized as top hospitals and health systems by U.S. News & World Report. Established as a market leader in Environmental Services (EVS), Crothall has been acknowledged as one of Modern Healthcare’s Best Places to Work since 2013. With nearly 30,000 dedicated team members nationwide, Crothall’s expertise spans Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Prior housekeeping experience preferred
  • Ability to work varying shifts including weekends and holidays
  • Ability to stand and move throughout the shift
  • Reliable attendance and punctuality
  • Ability to use communication devices such as radios and beepers
  • Must be able to perform essential job functions with or without reasonable accommodation

Job Qualifications

  • Prior housekeeping experience preferred
  • Ability to supervise and train staff
  • Strong attention to detail
  • Good communication and interpersonal skills
  • Ability to handle guest complaints professionally
  • Organizational skills for scheduling and documentation
  • Commitment to maintaining high cleanliness and safety standards

Job Duties

  • Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards
  • Provides quality service to customers by providing one-on-one attention to detail
  • Ensures assigned staff have reported to work and clocked in properly
  • Documents late or absent employees
  • Resolves internal or external guest complaints to ensure guest satisfaction
  • Coordinates assigned staff breaks
  • Prepares and distributes assignment sheets to staff and reviews priorities
  • Communicates additions or changes to assignment sheets
  • Assigns designated keys, radios and beepers to assigned staff and maintains accurate records
  • Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems
  • Inspects areas to confirm cleaning standards have been met
  • Assists staff to ensure highest standards of cleanliness and service
  • Conducts staff training as assigned
  • Contributes to the team
  • exhibits professionalism with customers, fellow employees and others
  • Performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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