Housekeeper - Hotel/Hospitality

Raleigh, NC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $13.00 - $16.75

Work Schedule

Fixed Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Job Description

WaterWalk Hospitality is a dynamic and rapidly growing hotel management company that oversees a diverse portfolio of hotels located across multiple states. Each property within their portfolio is specially curated to deliver unique and memorable guest experiences, catering to business and leisure travelers alike. One of their standout brands, WaterWalk Extended Stay by Wyndham, pioneers an innovative approach within the extended stay hotel segment by offering both traditional extended stay suites and unfurnished suite options tailored for longer-term guests. This forward-thinking model allows for flexibility and convenience for travelers seeking accommodations that feel like a home away from home. The company prides itself on its commitment to exceptional service, maintaining high-quality standards, and fostering a welcoming atmosphere for all guests. WaterWalk Hospitality’s strong reputation in the hospitality industry, combined with its steady expansion and emphasis on quality management, makes it an excellent place to build a career in hotel operations.

The Hotel Housekeeper plays an essential role within WaterWalk Hospitality’s operational team, directly contributing to the cleanliness, comfort, and overall satisfaction of guests during their stay. This position is responsible for ensuring guest rooms and all public areas of the hotel meet the company’s rigorous standards for hygiene and presentation. The role requires meticulous attention to detail and the ability to maintain a clean and sanitary environment throughout the property. Housekeepers must work independently to clean and restock rooms efficiently while also demonstrating strong teamwork skills to support common area upkeep and special cleaning projects. The position is part-time with shift hours scheduled from 7 a.m. to 3 p.m., offering a balanced work-life routine for employees. This role is ideal for individuals who take pride in their work, enjoy keeping environments orderly, and value providing excellent service that enhances the guest experience. Additionally, the Hotel Housekeeper will be expected to interact courteously with guests, respond promptly to requests, and handle all cleaning chemicals and equipment safely in accordance with company policies. Joining WaterWalk Hospitality means becoming part of a company that values dedication, professionalism, and the continual pursuit of excellence in the hospitality sector.

Job Requirements

Previous experience in housekeeping or cleaning is preferred
High school diploma or equivalent is preferred
Ability to work part-time with shift availability from 7 a.m. to 3 p.m.
Strong physical stamina and ability to perform repetitive tasks that require bending lifting and standing
Good communication skills
Ability to follow safety protocols and handle cleaning chemicals appropriately
Reliable and punctual
Must be able to work independently and as part of a team

Job Qualifications

Previous housekeeping experience in a hotel or similar environment is preferred
Strong attention to detail and organizational skills
Ability to work independently and manage time effectively
Excellent communication and customer service skills
Ability to perform physical tasks including lifting bending and standing for extended periods
Knowledge of cleaning chemicals and equipment is a plus

Job Duties

Clean and sanitize guest rooms according to hotel standards including making beds cleaning bathrooms dusting vacuuming and replenishing amenities
Ensure all rooms are properly stocked with necessary supplies such as towels toiletries and coffee tea supplies
Report any maintenance issues or damages to the appropriate department for prompt resolution
Clean and maintain common areas of the hotel including hallways lobbies elevators and public restrooms
Ensure common areas are always tidy clean and welcoming to guests
Collect sort and transport linens and towels to the laundry area
Ensure an adequate supply of clean linens and towels is always available
Respond to guest requests and inquiries promptly and courteously
Provide assistance to guests as needed to enhance their stay
Follow all safety and sanitation policies and procedures
Use cleaning chemicals and equipment safely and according to instructions
Collaborate with other housekeeping team members to ensure all rooms and common areas are cleaned in a timely manner
Assist with special cleaning projects as assigned by the housekeeping supervisor