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Housekeeper- Holiday Inn Club Vacation Smoky

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
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Benefits

Up to $19 per hour
Paid training
Immediate hire
Paid Time Off
Medical insurance
Vision Insurance
Dental Insurance
Opportunities for growth and career development

Job Description

MasterCorp, Inc. is a leading company in the hospitality industry known for its exceptional service and innovative solutions. Specializing in housekeeping and hospitality services, MasterCorp has built a reputation for its commitment to teamwork, integrity, and excellence. The company prides itself on fostering a dynamic and inclusive work environment that encourages growth, creativity, and professional development. Employees at MasterCorp are part of a passionate team dedicated to delivering outstanding results and ensuring client satisfaction across various resort properties. With a focus on efficiency and quality, MasterCorp offers a supportive culture where every team member can make a meaningful impact on the company’s success.

The Housekeeper position at MasterCorp, Inc. involves maintaining high standards of cleanliness and timeliness in resort property units. This role is crucial for ensuring guest satisfaction by preparing units to meet and exceed company quality standards. The Housekeeper is responsible for cleaning designated areas such as bedrooms, bathrooms, kitchens, living rooms, closets, and decks, as well as managing linens, trash removal, and reporting maintenance issues. This role demands a strong work ethic, attention to detail, and the ability to work efficiently under time constraints. MasterCorp provides paid training and offers competitive pay of up to $19 per hour, rewarding productivity and punctuality. Employees also benefit from a full benefits package, including paid time off, medical, vision, and dental insurance after six months of employment, as well as opportunities for career growth and development. This position requires physical stamina since it involves lifting up to 25 pounds, standing for long periods, and performing repetitive motions. MasterCorp emphasizes safety and inclusivity, offering reasonable accommodations to individuals with disabilities and ensuring equal opportunity employment throughout all its locations. Those who join the team will find a supportive environment committed to their success and well-being in the hospitality field.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to lift 25 pounds with or without accommodation
  • Previous housekeeping experience preferred
  • Ability to read, write and perform basic math
  • Strong communication skills
  • Ability to work independently and within a team
  • Must be punctual and dependable
  • Ability to work irregular hours
  • Willingness to follow company policies and procedures
  • Physical capability to perform repetitive tasks including bending, reaching, and standing for extended periods

Job Qualifications

  • Previous experience in housekeeping preferred but not required
  • Must be able to lift 25 pounds with or without accommodation
  • Ability to make decisions
  • Planning and scheduling capabilities
  • Ability to read, write and do basic math
  • Personal timeliness and punctuality
  • A passion for cleanliness
  • Strong work ethic
  • Ability to learn and change behavior
  • Willingness to work irregular hours

Job Duties

  • Maintain a high standard of excellence
  • Strip units of soiled linens
  • Remove trash from units
  • Clean units including bedrooms, bathrooms, kitchens, living rooms, closets, and decks
  • Report clean units as vacant and ready for inspection
  • Report unit maintenance issues as per company procedure
  • Report damaged, dirty or stained carpets, drapes, furniture, and linens
  • Report missing inventory and supplies to supervisor
  • Perform weekly guest services cleans as directed
  • Assist in maintaining the cleanliness and organization of storage closets
  • Attend all training sessions and perform practical application of training
  • Ensure a safe working environment
  • Assist in solving guest complaints promptly
  • Maintain a high sense of urgency so units are turned on time

Job Criteria

Experience

Entry Level (1-2 years)


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