HOUSEKEEPER (FULL TIME)

TouchPoint is a respected support services partner operating under the auspices of Compass Healthcare, dedicated to enhancing the patient, family, and visitor experience within Ascension Health hospitals across the United States. As part of Compass Group, a global leader in foodservice and support services, TouchPoint exemplifies a commitment to hospitality, quality, and excellence in healthcare environments. The company is known for fostering a culture of belonging, teamwork, and mutual growth among its associates, encouraging them to serve with empathy and detail to create meaningful moments that contribute positively to the healing process. Founded on principles of compassion and collaboration, TouchPoint combines operational excellence with heartfelt service, supporting complex healthcare facilities with essential hospitality functions such as patient support, facility cleanliness, and meal services.

Currently, TouchPoint is actively seeking to hire a full-time Housekeeper to join their team at the Henry Ford ST John location in Detroit, Michigan. This position offers a competitive fixed pay rate of $15.00 per hour and operates on a rotating schedule where hours and days may vary, providing flexibility and diverse shift opportunities. Ideal candidates for this role will have a minimum of one year of housekeeping experience, demonstrating a thorough understanding of cleaning protocols and hospitality standards within institutional or commercial settings such as hospitals, hotels, or restaurants.

The Housekeeper plays a vital role in maintaining clean, orderly, and welcoming environments, directly impacting patient comfort and overall satisfaction. Duties encompass a broad range of cleaning tasks including sweeping, mopping, vacuuming, shampooing carpets, dusting, polishing furniture, and sanitizing fixtures and surfaces. The position also requires attentiveness to detail, such as bed-making, linen replacement, trash disposal, and maintaining the proper arrangement of furniture and amenities according to prescribed layouts.

This role demands high levels of professionalism, customer service, and the ability to promptly address housekeeping issues such as spills or broken glass to maintain safety and hygiene standards. Effective communication skills are necessary as housekeepers interact with patients, visitors, and team members, responding compassionately to inquiries and requests. Adaptability to changing schedules and the capacity to work as part of a team further characterize this role.

TouchPoint not only invests in the professional development of its associates but also offers a comprehensive benefits package to enhance their quality of life. Full-time housekeepers enjoy access to health, dental, and vision insurance, life and disability coverage, commuter benefits, and flexible spending accounts, alongside programs promoting overall health, wellness, and financial security. Additionally, all associates benefit from retirement plans, various voluntary insurance options, identity theft protection, and unique perks like pet insurance and an associate shopping program.

TouchPoint values diversity and inclusion, ensuring fair treatment for all applicants and employees regardless of race, ethnicity, gender, age, or other protected classes. The company is committed to providing reasonable accommodations to qualified individuals, creating an accessible and supportive workplace environment.

In summary, the Housekeeper position at TouchPoint offers an excellent opportunity for individuals passionate about serving others within a healthcare setting. It promises stable full-time employment with a reputable organization devoted to improving the health and well-being of communities through exemplary hospitality services. Candidates interested in making a tangible difference in people’s lives are encouraged to apply as hiring is immediate and ongoing until all openings are filled.