Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Team-oriented work environment
Job Description
Embassy Suites by Hilton Birmingham is part of the globally recognized Hilton family, known for its commitment to delivering exceptional guest experiences through quality service and comfortable accommodations. As a leading full-service hotel brand, Embassy Suites by Hilton offers spacious suites, amenities designed for both business and leisure travelers, and a welcoming atmosphere that emphasizes hospitality and customer satisfaction. Located in Birmingham, this establishment prides itself on maintaining high standards of cleanliness, comfort, and guest care, ensuring every stay is memorable and enjoyable.
The role of Room Attendant at Embassy Suites by Hilton Birmingham is a vital position within the hotel's housekeeping department. This role focuses on creating a welcoming and relaxing environment for guests by maintaining the cleanliness and presentation of guest rooms according to the high standards set by Hilton and Embassy Suites. A Room Attendant is responsible not only for cleaning guest rooms but also for ensuring they are well-stocked with linens and amenities, responding to guest requests professionally, and supporting overall hotel operations. The position is well suited for detail-oriented individuals who take pride in their work, enjoy remaining active throughout their shifts, and understand the importance of a clean room to a guest's positive experience.
This role demands a strong commitment to hospitality, efficiency, and teamwork, as Room Attendants often work both independently and collaboratively to meet operational goals. Duties include deep cleaning tasks, room inspections, linen management, and maintaining housekeeping supplies, alongside delivering courteous and timely service. Candidates with prior housekeeping experience, particularly within Hilton brands or Embassy Suites properties, are preferred but not required, as comprehensive training is provided. Moreover, those in this position must demonstrate key attributes such as dependability, adaptability, quality focus, and a customer service mindset.
Embassy Suites by Hilton Birmingham emphasizes core company values like hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency in daily operations. Working at Hilton means joining a team that has been a leader in the hospitality industry since 1919, with a vision to deliver the light and warmth of hospitality worldwide. Along with competitive compensation, employees enjoy the opportunity to develop professionally in a supportive environment that recognizes and rewards dedication and performance. This role offers not just a job but a career path within one of the most respected hospitality companies globally, offering a stable yet dynamic work environment where every team member’s contribution is valued and recognized.
The role of Room Attendant at Embassy Suites by Hilton Birmingham is a vital position within the hotel's housekeeping department. This role focuses on creating a welcoming and relaxing environment for guests by maintaining the cleanliness and presentation of guest rooms according to the high standards set by Hilton and Embassy Suites. A Room Attendant is responsible not only for cleaning guest rooms but also for ensuring they are well-stocked with linens and amenities, responding to guest requests professionally, and supporting overall hotel operations. The position is well suited for detail-oriented individuals who take pride in their work, enjoy remaining active throughout their shifts, and understand the importance of a clean room to a guest's positive experience.
This role demands a strong commitment to hospitality, efficiency, and teamwork, as Room Attendants often work both independently and collaboratively to meet operational goals. Duties include deep cleaning tasks, room inspections, linen management, and maintaining housekeeping supplies, alongside delivering courteous and timely service. Candidates with prior housekeeping experience, particularly within Hilton brands or Embassy Suites properties, are preferred but not required, as comprehensive training is provided. Moreover, those in this position must demonstrate key attributes such as dependability, adaptability, quality focus, and a customer service mindset.
Embassy Suites by Hilton Birmingham emphasizes core company values like hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency in daily operations. Working at Hilton means joining a team that has been a leader in the hospitality industry since 1919, with a vision to deliver the light and warmth of hospitality worldwide. Along with competitive compensation, employees enjoy the opportunity to develop professionally in a supportive environment that recognizes and rewards dedication and performance. This role offers not just a job but a career path within one of the most respected hospitality companies globally, offering a stable yet dynamic work environment where every team member’s contribution is valued and recognized.
Job Requirements
- High school diploma or GED preferred
- Previous housekeeping or hotel cleaning experience preferred but not required
- Strong attention to detail and time-management skills
- Ability to work independently while maintaining productivity standards
- Commitment to providing excellent guest service
- Ability to stand, walk, bend, lift, and push housekeeping carts throughout the shift
- Flexible availability including weekends and holidays
Job Qualifications
- High school diploma or GED preferred
- Previous housekeeping or hotel cleaning experience preferred but not required
- Strong attention to detail and time-management skills
- Ability to work independently while maintaining productivity standards
- Commitment to providing excellent guest service
- Ability to stand, walk, bend, lift, and push housekeeping carts throughout the shift
- Flexible availability including weekends and holidays
- Experience in a Hilton-branded or Embassy Suites hotel preferred
- Familiarity with hotel housekeeping standards and procedures preferred
- Experience performing deep cleaning or turndown service preferred
Job Duties
- Clean and service guest rooms as assigned, including making beds, cleaning bathrooms, dusting, and vacuuming
- Ensure all rooms are presented to brand standards with attention to detail and consistency
- Perform deep cleaning tasks as assigned to maintain overall room quality
- Conduct room inspections during service to ensure cleanliness, functionality, and appearance
- Change and replenish bed linens, towels, and guest amenities as needed
- Stock, organize, and transport housekeeping supply cart daily
- Dispose of trash and recyclables in accordance with hotel procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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