Housekeeper at Image Hotel Management Dayton, OH

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401(k)
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Team member discounts

Job Description

Image Hotel Management is a dedicated hospitality company that prioritizes exceptional guest experiences through high-quality accommodations and impeccable service standards. Located in Dayton, OH, the company owns and operates several hotels that are committed to maintaining a welcoming and comfortable environment for all guests. With a strong emphasis on professionalism and attention to detail, Image Hotel Management strives to create memorable stays for travelers by ensuring cleanliness, comfort, and customer care as fundamental pillars of their service approach.

The position of Housekeeper at Image Hotel Management is designed for individuals who are self-driven, motivated, and actively engaged in their work environment. As a crucial team member, the housekeeper plays an essential role in upholding the cleanliness and orderliness of hotel guest rooms and common areas, directly impacting guest satisfaction and overall hotel reputation. This role is perfect for candidates who have a keen eye for detail and take pride in delivering rooms that meet industry standards in both appearance and hygiene.

Housekeepers at Image Hotel Management are responsible for a variety of tasks including cleaning and restocking bathrooms with toiletries and freshly folded towels, sweeping and mopping floors, emptying trash, and maintaining housekeeping supply rooms. The role also involves ensuring that each guest room is cleaned and arranged to hotel standards so that guests arrive to a welcoming and pristine environment. Maintaining common areas clean and organized is another critical duty, as is assisting guests with requests to enhance their overall experience.

Candidates in this role must be able to stand for long periods, push loaded housekeeping carts, and handle repetitive physical tasks such as pulling, pushing, and tucking bedding. The position requires excellent customer service skills to interact courteously with guests and address their questions or requests effectively. Reporting damages, repairs, security issues, and lost and found items to management is also integral to maintaining the operational standards of the hotel.

This full-time position offers benefits including a 401(k) retirement plan, health insurance, dental and vision insurance, life insurance, paid time off, and team member discounts. The Housekeeper role is ideal for individuals looking to work in a dynamic hotel environment where their contributions directly enhance the guest experience and help drive the company’s success. Image Hotel Management values reliability, attention to detail, and dedication, making this a rewarding job opportunity for those seeking career growth in the hospitality industry.

Job Requirements

  • Minimum of 1 year cleaning experience
  • Ability to stand for long periods
  • Ability to push a loaded housekeeping cart
  • Ability to repetitively push, pull, and tuck bedding

Job Qualifications

  • Minimum of 1 year cleaning experience
  • Ability to stand for long periods
  • Ability to push a loaded housekeeping cart
  • Ability to repetitively push, pull, and tuck bedding
  • Strong customer service skills
  • Good organizational skills
  • Attention to detail

Job Duties

  • Clean and restock bathrooms with toiletries and freshly folded towels
  • Sweeping, mopping floors, and emptying trash
  • Clean and arrange guest rooms to hotel standards for guest arrival within industry standard times
  • Clean and maintain common areas of the hotel
  • Stock and maintain housekeeping supply rooms
  • Ensure a high level of customer service is performed at all times
  • Assist guests with requests and questions as necessary
  • Report any damages or repairs needed to management
  • Report all lost and found items to the Executive Housekeeper
  • Place and neatly tuck clean sheets and blankets on beds and replace pillowcases
  • Report on any shortages, damages or security issues
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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