Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $13.50 - $17.25
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Flexible spending account
Health savings account
Basic Life Insurance & AD&D
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
Critical Illness, Hospital Indemnity & Accident Plans
Pet insurance
401(k) retirement plan
Paid Time Off
Job Description
Ivy Hospitality is a respected hotel management company known for its commitment to delivering exceptional guest experiences across its portfolio of hotels. The company values a culture of inclusion, diversity, and equal opportunity, fostering a supportive and dynamic work environment for its employees. Ivy Hospitality focuses on maintaining high standards of service, cleanliness, and guest satisfaction, ensuring that each property under its management upholds the highest levels of quality and hospitality. The company participates in E-Verify and adheres to affirmative action to ensure equal employment opportunities for all qualified applicants regardless of race, color, religion, sex, or any other legally protected status.
The position of Housekeeper at Ivy Hospitality plays a vital role in upholding the cleanliness, comfort, and welcoming atmosphere of the hotel. Reporting to the Housekeeping Leadership Team, Assistant General Manager, and General Manager, the housekeeper is responsible for cleaning and maintaining guest rooms and public areas to ensure a consistently pleasant environment for guests. This role requires meticulous attention to detail and the ability to work efficiently using the proper cleaning equipment and chemicals. The housekeeper also supports the hotel’s carpet care program by spotting carpets during room cleaning and helps maintain housekeeping carts and linen storage rooms. The position demands flexibility to work varying shifts, including nights, weekends, and holidays. While no prior experience is required, hospitality experience is considered a plus. The housekeeper must adhere to company policies on safety, security, and emergency procedures, and maintain a neat and well-groomed appearance that aligns with company standards. This position offers a pay range based on experience and qualifications and provides full benefits after the initial 30-day period of employment.
The position of Housekeeper at Ivy Hospitality plays a vital role in upholding the cleanliness, comfort, and welcoming atmosphere of the hotel. Reporting to the Housekeeping Leadership Team, Assistant General Manager, and General Manager, the housekeeper is responsible for cleaning and maintaining guest rooms and public areas to ensure a consistently pleasant environment for guests. This role requires meticulous attention to detail and the ability to work efficiently using the proper cleaning equipment and chemicals. The housekeeper also supports the hotel’s carpet care program by spotting carpets during room cleaning and helps maintain housekeeping carts and linen storage rooms. The position demands flexibility to work varying shifts, including nights, weekends, and holidays. While no prior experience is required, hospitality experience is considered a plus. The housekeeper must adhere to company policies on safety, security, and emergency procedures, and maintain a neat and well-groomed appearance that aligns with company standards. This position offers a pay range based on experience and qualifications and provides full benefits after the initial 30-day period of employment.
Job Requirements
- High school diploma or equivalent preferred
- no prior experience required, hospitality experience is a plus
- basic communication skills
- must be able to stand and exert well-paced mobility for up to 8 hours
- must be able to lift up to 30lbs on a regular and continuing basis
- must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks
- must maintain a neat, clean, and well-groomed appearance according to company standards
- flexibility to work varying schedules, including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent preferred
- basic communication skills, both verbal and written
- ability to stand and exert well-paced mobility for up to 8 hours
- ability to lift up to 30lbs on a regular and continuing basis
- ability to bend, stoop, squat, and stretch to fulfill cleaning tasks
- maintain a neat, clean, and well-groomed appearance according to company standards
- flexibility to work varying schedules, including nights, weekends, and holidays
- no prior experience required, hospitality experience is a plus
Job Duties
- Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely
- Maintain cleanliness of hallways and common areas as assigned
- Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests
- Assist other housekeeping associates in maintaining clean and organized work and public areas
- Participate in the hotel's carpet care program by spotting carpet during room cleaning
- Report any maintenance issues or needs to the Supervisor
- Stock and maintain housekeeping carts and linen storage rooms
- Complete 'room assignment sheet' accurately, documenting completed tasks and any issues encountered
- Respond promptly to guest complaints or special requests, ensuring guest satisfaction
- Follow proper procedures for entering guest rooms, ensuring guest privacy and security
- Greet guests with a smile, make eye contact, and offer friendly assistance when interacting
- Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items
- Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols
- Communicate effectively with coworkers and other departments, contributing to a supportive work environment
Job Criteria
Experience
No experience required
Job Location
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