Housekeeper

Greensboro, NC, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Uniform allowance

Job Description

Our client is a well-established hotel dedicated to providing exceptional hospitality and comfort to every guest. Known for its welcoming atmosphere and commitment to excellence, the hotel offers a variety of amenities and services designed to enhance the guest experience. With a focus on cleanliness, safety, and customer satisfaction, it strives to maintain high standards throughout its operations. As a reputable entity in the hospitality industry, the hotel values professionalism, attention to detail, and teamwork among its staff members, creating an environment where employees can thrive and grow in their careers.

We are currently seeking a Housekeeper/Room Attendant to join the team. This role is critical in upholding the cleanliness and comfort of the guest rooms and common areas. The Housekeeper/Room Attendant will be responsible for ensuring that all assigned rooms are thoroughly cleaned and maintained to meet the hotel's standards. They will play a vital role in managing housekeeping supplies, reporting maintenance issues promptly, and maintaining security by controlling access to room keys. This position requires punctuality, a strong sense of responsibility, and excellent communication skills to interact courteously with guests and team members. Being alert to safety hazards and maintaining a respectful and confidential attitude towards hotel business are also essential aspects of the job. The Housekeeper/Room Attendant will follow the direction of the Head Housekeeper or manager and contribute positively to the overall guest experience by delivering high-quality housekeeping services consistently. This position offers stable employment within a supportive work environment and opportunities for skill development within the hospitality sector.

Job Requirements

High school diploma or equivalent
Previous experience in housekeeping or related field preferred
Ability to follow detailed instructions
Good physical health and stamina
Availability to work flexible hours including weekends and holidays
Basic literacy and numeracy skills
Ability to maintain confidentiality
Commitment to punctuality and reliability

Job Qualifications

Prior experience in housekeeping or cleaning roles preferred
Ability to operate cleaning equipment and supplies effectively
Good communication and interpersonal skills
Attention to detail and ability to follow instructions
Ability to work independently and as part of a team
Basic understanding of safety and security procedures
Physical stamina to perform repetitive tasks and stand for extended periods

Job Duties

Be ready to begin work at the specified time in the appropriate uniform with a name tag and personal safety device
Punch in on time card and obtain work schedule from the designated individual
Clean all assigned rooms and common areas as specified by Head Housekeeper or manager
Report all maintenance problems to manager
Restock housekeeping carts at end of each shift and empty vacuum and garbage
Turn in all lost and found items immediately
Keep all storage areas neat
Keep all storage closets locked
Complete missing linen report for each room
Mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately
Inspect furniture, fixtures and equipment daily
Report problems to the manager
Maintain control of room keys at all times
Housekeeper keys and collected room keys should be kept in the housekeepers smock until returned to front desk
Never leave keys on housekeeping carts
Always be on the alert for any potential safety hazards and report them to the manager in writing
Each employee is a part of the hotel security team
Always speak to each guest with whom you come in contact with in the hotel
Be courteous and friendly
All business is to be kept confidential on and off duty
Perform all duties assigned by the Head Housekeeper or manager